Overview
Provide remote support for mission-critical SAP applications, with a focus on SAP Basis, troubleshooting complex issues and delivering fixes for global clients.
What you'll do
- Troubleshoot complex customer issues involving SAP applications and technology.
- Provide remote functional support and training for specialist SAP modules.
- Develop, test, package and deliver fixes for critical product defects.
- Create scripts to identify, analyze and correct data issues.
- Advise assigned accounts as a technical and functional advisor.
- Collaborate with virtual team members and contribute to knowledge-sharing tools and processes.
- Support a 24x7x365 organization, including occasional evenings, weekends and holidays.
What you'll need
- 5+ years of relevant SAP experience, particularly with SAP Basis.
- System administration experience with at least two of Linux, Solaris, AIX, HP-UX or Windows.
- Knowledge of databases including Oracle, MS-SQL, DB2, Sybase or SAP HANA.
- Expertise in SAP HANA architecture, installation, upgrades, performance tuning and migration.
- Experience with SLT installation, technical configuration, database sizing and performance.
- Fluent written and spoken English.
- Bachelor's degree in Computer Science or a related field, or equivalent experience.
Nice to have
- SAP certification.
- Experience with the SAP SWPM tool.
- Knowledge of SAP Industry Solutions or Country Specific Solutions.
- Consulting, global implementation or SAP S/4HANA full-life-cycle experience.
Details
- Remote role based in Brazil.
- Work from a home-based office in a virtual environment.
Read the full description and apply on the company’s own careers page.
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