Surgery Field Engineer Apprentice (Chattanooga, TN)

Overview

One-year onsite apprenticeship as a Surgery Field Engineer, supporting less complex diagnostic imaging equipment at customer hospital and clinical sites in Chattanooga, TN.

What you'll do

• Work within hospital radiology environments to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete preventative maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance with Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies and procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and work as a member of the local team to provide efficient service delivery to all accounts in your assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
• Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

What you'll need

• AS or BS degree, military education, certificate program, or current student with less than 12 months from completion; OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Reliable transportation and a valid driver's license.
• Legal authorization to work in the U.S. (GE HealthCare will not sponsor employment visas, now or in the future, for this job.)

Nice to have

• High school diploma/GED with demonstrated work experience, or a completed AS or BS degree strongly preferred.
• Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
• Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Ability to develop and maintain good customer relations.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Change agent and process oriented.

Details

• Onsite, customer-facing role at hospitals and clinical settings in Chattanooga, TN; field roles generally take place outside GE HealthCare facilities.
• Healthcare operations run 24/7; apprentices must be flexible for early mornings, evenings, weekends, or adjusted hours.
• Travel to customer locations may be required depending on market and business needs.
• Local candidates strongly preferred; relocation beyond 30 miles from current location must be approved by manager in advance.
• Ability to lift and carry equipment up to 35 pounds unassisted; frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting and standing; reaching at, above and below shoulder level; good hand and finger dexterity; specified vision abilities.
• Must pass GE HealthCare background checks, post-offer drug testing, ongoing customer access requirements, required immunizations, and site-specific compliance protocols.
• Pay range for U.S. positions: $48,000 - $72,000 per year; may be eligible for performance-based incentive compensation.
• Program completion and conversion to a full-time internal position depend on performance, business need, and role availability.