Survey Technology and Automation Specialist

Overview

Guidepoint's Market Research Team is seeking a Survey Operations Automation Specialist to design team-wide and project-specific automations and processes for all stages of quantitative survey research projects.

What you'll do

• Support a roadmap of automations to reduce manual work in bidding/scoping, project management, setup, programming, data collection, QA, data processing, and data analysis for quantitative market research projects using Python, VBA, or other tools, including code-light or product-specific automation systems.
• Work with team leads and project managers to understand pain points and recommend ideal designs, tools, and processes to maximize workflow efficiency across the team.
• Coordinate with project managers to design custom project-specific automations or macros supporting client needs in data formatting or data presentation in Excel-based tables, PowerPoint files, or other data deliverable formats.
• Assist in building connections between systems to minimize manual information transfer, including between MS365 products and Qualtrics, Monday.com, DisplayR, and other internal and external software and databases.
• Assist in maintenance and support for existing or newly constructed macros, integrations, and efficiency toolkits that non-technical stakeholders on the market research team and other parts of the organization rely on.
• Coordinate with Guidepoint's internal IT and Engineering teams to ensure internally built tools or systems comply with information security and software best practices.
• Other duties as required.

What you'll need

• 4-8 years managing automation projects for survey research clients, automating custom formatting and transformation of aggregated and raw data files (Excel, PPT) using VBA, Python, R, or other tools.
• Experience with dashboarding software and services (DisplayR and/or PowerBI preferred) including setting up and displaying interactive dashboard visuals built off of survey data.
• Experience with survey design software, such as Qualtrics (preferred), Forsta/Decipher, Alchemer, etc.
• Experience setting up API calls or working with code-light automation tools (e.g. Microsoft Power Automate, Zapier) to connect and pass data and information between platforms and services.

Details

• Expected to work hours aligned with US-based colleagues on the West Coast.
• Hybrid position out of one of Guidepoint's offices in India (Mumbai, Pune, Delhi) or remote.