Sustainability Analyst, Sustainable Operations

Overview

Analyst role in Sustainable Operations focused on utility invoice processing, data quality and reporting, based on-site in Gurugram, HR.

What you'll do

• Enter and process utility invoices within agreed timelines and accuracy as per the Service Level for Utility Invoices.
• Follow process documentation while working on daily invoice entry and quality audit.
• Maintain the general mailbox on a day-to-day basis.
• Prepare system-driven reports for the business line at regular intervals and process backup reports after data entry, analyzing them to drive results.
• Prepare business reporting such as variance analysis and data completeness reports.
• Maintain an inflow tracker recording invoice received dates and action taken.
• Prepare and review functional process documents and capture exceptions during processing as required.
• Record received documentation and information, identify queries, data gaps and missing information, and resolve queries in a timely manner.
• Track user acceptance and support investigation to address any issues.
• Ensure required productivity and efficiency as per business requirements, approaching clients and deliverables with a best-in-class service provider attitude.
• Support building solid client relationships focused on partnership and win-win resolution of concerns.
• Achieve 4/5 on survey or exceed requirements in client-specific KPIs.
• Actively participate in developing best practices and act as a mentor, providing training and guidance to team members when required.

What you'll need

• Experience in finance or utility data capture transaction processing.
• Graduation (Commerce / Finance background) with equivalent work experience in finance or utility data capture transaction processing.
• A minimum of 1-3 years' industry experience, either in a corporate environment, third-party service provider or as a consultant.
• Strong attention to detail and good organizational and interpersonal skills.
• Flexibility/adaptability with readiness to change and receptiveness to new ideas.
• Ability to deal with day-to-day stress and effectively manage self and others' emotions.
• Persistence in efforts, with care and caution in the job at hand.

Nice to have

• Experience working on Microsoft packages, especially advanced Excel skills with strong organizational and interpersonal skills.
• Accounting knowledge.

Details

• Location: On-site, Gurugram, HR.
• Scheduled weekly hours: 40.