Systems Engineer (Polarion Administration)

Overview

Own and support Polarion ALM administration across the organization, while managing customer complaints for Radiometer Diagnostics products and driving compliant resolutions.

What you'll do

• Own and be accountable for Polarion ALM administration and support across the organization.
• Ensure smooth workflows, robust governance, system stability, and continuous improvement for efficient, compliant use.
• Configure and enhance Polarion by managing access and permissions.
• Drive upgrades and stability improvements.
• Resolve system issues to ensure reliable, compliant, and disruption-free operations.
• Manage customer complaints for Radiometer Diagnostics products.
• Facilitate investigations.
• Lead cross-functional root cause analysis with R&D, Regulatory, and Quality teams.
• Drive timely, compliant resolutions to strengthen product quality and patient safety.

What you'll need

• Bachelor’s degree in Computer Science Engineering, Electronics & Communications, or a related stream.
• 2+ years of hands-on experience in Polarion ALM administration and configuration, including scripting, such as JavaScript, APIs, and automation frameworks.
• Working knowledge of systems engineering processes, including requirements management, traceability, and testing.
• Experience in the medical device or diagnostics R&D.
• Strong understanding of Quality Management Systems (QMS) and regulatory compliance.

Nice to have

• Experience designing and deploying AI-driven solutions, such as agents, copilots, and intelligent workflows, to augment engineering processes, eliminate manual effort, and deliver scalable improvements in productivity, decision-making, and quality.

Details

• Location: Bangalore, Karnataka, India.