Systems Operations Manager - SRE

Overview

Wells Fargo is seeking a Systems Operations Manager to lead a team of analysts who monitor installed systems and infrastructure, with a focus on SRE practices.

What you'll do

• Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
• Engage stakeholders and internal partners associated with the Systems Operations functional area
• Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
• Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
• Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
• Collaborate and consult with analysts, Information Technology personnel, or vendors
• Manage mid to highly experienced analysts
• Manage allocation of people and financial resources for Systems Operations
• Mentor and guide talent development of direct reports and assist in hiring

What you'll need

• 5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience
• Strong hands-on understanding of Google Cloud Platform, including Compute Engine, Google Kubernetes Engine, Cloud Monitoring, Cloud Logging, IAM, networking, resiliency patterns, and cost optimization
• Experience with observability and operations tools such as Google Cloud Operations Suite, Grafana, Prometheus, Splunk, Dynatrace, ServiceNow, or equivalent enterprise platforms

Nice to have

• Strong knowledge of SRE concepts and practices, including SLI/SLO definition, error budgets, observability, reliability engineering, capacity planning, automation, chaos testing, and blameless post-incident reviews
• Demonstrated ability to reduce operational toil through infrastructure as code, automated remediation, runbook automation, CI/CD controls, and cloud-native engineering practices
• A strong flair for artificial intelligence and practical experience applying generative AI, AIOps to monitoring, incident management, knowledge search, anomaly detection, and operational decision support

Details

• Location: Bengaluru, India
• Posting end date: 12 Nov 2026