Systems Operations Manager - SRE

Overview

Wells Fargo is seeking a Systems Operations Manager to lead a team of analysts who monitor installed systems and infrastructure.

What you'll do

• Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
• Engage stakeholders and internal partners associated with the Systems Operations functional area
• Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
• Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
• Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
• Collaborate and consult with analysts, Information Technology personnel, or vendors
• Manage mid to highly experienced analysts
• Manage allocation of people and financial resources for Systems Operations
• Mentor and guide talent development of direct reports and assist in hiring

What you'll need

• 5+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education
• 2+ years of Leadership experience
• Experience with Platform / Production Leadership role with minimum 15 members
• Stakeholder management including Tech Partners, LOB Users, Vendors etc.
• Good working experience on ITIL, Java/.NET/Python, CI-CD, Splunk, AppDynamics, Grafana, Ansible, ticketing tool Knowledge, SRE, OCP/Azure
• B.E/B.Tech degree or equivalent advanced degree
• Analytic and excellent organizational skills
• Excellent communication skills

Nice to have

• Experience in ITIL / SRE: Incident / Problem Management; Change Management and Asset Management; Configuration Management (CMDB)
• Programming/scripting experience: Java, JavaScript, Python, Ruby; NodeJS, Angular; .NET / C#; JSON and API based integrations
• CI/CD and automation tools experience: Ansible, Puppet; Apigee; Jenkins, Git, Maven, Gradle; SonarQube, Artifactory
• Job/Batch scheduling: Autosys/JAWS
• Monitoring, Observability experience: Splunk, Elastic, Kibana; Grafana, Prometheus; AppDynamics, Dynatrace; BigPanda, TrueSight; Kafka, CloudWatch, Solace
• Operating systems experience: AWS, Azure, GCP; Kubernetes, OpenShift, PCF, PKS; VMware
• Data platforms, messaging, and storage experience: Kafka, IBM MQ, Apache; Oracle, SQL, MongoDB, Cassandra; Hadoop

Details

• Location: Bengaluru, India
• Flexibility to work on rotational day shifts, floating weekends, and extended hours when required
• Posting end date: 8 Nov 2026