Team Lead - Accounts Payable

Overview

Lead the Accounts Payable team in Hyderabad, owning day-to-day AP deliverables, SLAs, process documentation and team development within JLL's LaSalle Digital Experience (LDX) platform.

What you'll do

• Lead the execution of all business processes for building the product release plan and its expansion.
• Deliver Accounts Payable business deliverables within agreed timelines and accuracy as per the Service Level, following process documentation.
• Carry out quality audits and day-to-day maintenance of the general mailbox.
• Prepare system-driven reports for the business line at regular intervals and process backup reports after data entry.
• Prepare and review functional process documents, capture exceptions while processing, and record received documentation and information.
• Identify queries, data gaps and missing information, and resolve queries in a timely manner.
• Track user acceptance and support investigation to address any issues.
• Ensure business TAT and SLA are met on a daily basis.
• Act as the primary contact for interaction with all parties to manage operations.
• Collaborate on automation tools and deploy them in process to reap the anticipated benefits.
• Upgrade all process documents in real time, such as SOPs, exception tracker and query log, as per the scheduled calendar.
• Ensure all communication received on the common mailbox is handled within the agreed SLA and TAT.
• Prepare monthly governance decks as per the calendar.
• Maintain rigor for 100% accuracy within your team.
• Drive process improvement initiatives and change management.
• Foster a good team environment, build strong team bonding, and act as a bridge between management and employees.
• Drive efficiencies, build a strong team, and strengthen relationships with the business and stakeholders.
• Conduct regular one-on-one meetings with your team.
• Support building solid client relationships focused on partnership and win-win resolution of concerns, and achieve 4/5 on surveys or exceed client-specific KPIs.
• Actively participate in developing best practices, and mentor and train team members as required.

What you'll need

• Experience in the Accounts Payable profile.
• Graduation in Commerce or Finance background, with equivalent work experience in the Finance domain.
• A minimum of 6-7 years of industry experience in a corporate environment, third-party service provider, or as a consultant.
• Accounting knowledge (must have).
• Strong P2P knowledge and analytical skills.
• Working knowledge of Microsoft Office packages.
• Strong attention to detail, organizational skills and interpersonal skills.
• Flexibility and adaptability with readiness to change and receptiveness to new ideas.
• Ability to deal with day-to-day stress and effectively manage self and others' emotions.
• Persistence in efforts, with care and caution in the job at hand.

Details

• On-site, Hyderabad, Telangana.
• Scheduled weekly hours: 40.
• Very high degree of independence required on a day-to-day basis.