Tech Operations and Support, Analyst - USBU OBU Data ML Ops

Overview

Support reliable execution, monitoring, and validation of data pipelines used for alert generation. The role also contributes to operational improvements and troubleshooting of model and system issues.

What you'll do

• Oversee routine data pipeline execution and verify completion of alert-generation stages.
• Validate alert outputs against predefined logic.
• Execute daily, weekly, and monthly SOP-driven tasks using checklists.
• Assist with minor changes to alert logic or pipeline configuration.
• Maintain execution logs, issue trackers, and version histories.
• Monitor alert-delivery SLAs and troubleshoot model or system issues.

What you'll need

• 1+ years of experience in data operations or alert generation.
• Advanced SQL skills for querying and validation.
• Basic Python proficiency for data handling, automation, or script validation.
• Ability to follow structured processes and perform routine quality checks.
• Strong problem-solving, stakeholder management, communication, and collaboration skills.
• B-Tech or MCA with a Computer Sciences background.

Nice to have

• Familiarity with Tidal or equivalent scheduling tools.
• Foundational understanding of Databricks.
• Exposure to AWS S3 for basic navigation and file management.
• Experience with JIRA, ServiceNow, or similar issue-tracking tools.
• Experience improving operational workflows or automating routine quality checks.

Details

• Location: Bengaluru, India.
• Work mode: Hybrid working environment.
• Employment type: Full time.