Technical Enablement Engineer

Overview

Build and run LiveKit's technical enablement program so Sales (AEs, SDRs, presales engineers) understands how the real-time voice AI infrastructure works and can hold technical customer conversations.

What you'll do

• Audit what AEs, SDRs, and presales know today and where deals stall on technical gaps
• Build the core curriculum: LiveKit fundamentals, voice AI architecture, agents, and the competitive landscape
• Ship hands-on labs and sandboxes so sellers build something real, not just watch slides
• Run technical onboarding for new AEs and SDRs, and create a clear technical learning path for presales and Solutions Architects
• Certify demo and discovery readiness through hands-on exercises
• Keep technical content current with every product release, working directly with engineering and product
• Measure ramp time, time to first qualified technical conversation, assessment pass rates, and seller confidence

What you'll need

• A senior-level engineer or technical founder who has shipped production software
• Experience teaching or enabling technical content to non-engineers (sales, SEs, or customers), with a track record to show for it
• Ability to explain complex technical concepts simply, to any audience
• Fast learner who ramps quickly on new technology

Nice to have

• Ex-technical founder
• Experience with voice AI, WebRTC, real-time systems, or LLM applications
• Built a curriculum, bootcamp, or certification program
• Ran SE or AE onboarding at a dev-tools or infrastructure company

Details

• Location: United States (Remote)
• Reports to the CRO and sits on the Sales team
• Direct line to the engineers building the product