Technical Program Manager

Overview

Lead complex product engineering programs across full stack customer-facing platforms, from service architecture through user experience delivery, partnering with software engineering, product management, and business leadership.

What you'll do

• Lead end-to-end technical programs across full stack product engineering environments, including customer-facing services, applications, and experience-focused delivery.
• Bridge software engineering, product management, and business leadership teams to define program scope, execution plans, milestones, and measurable delivery outcomes.
• Coordinate multi-team deliverables, manage dependencies, track critical paths, and drive release schedules across complex technical initiatives.
• Translate broad business objectives and customer needs into actionable technical requirements, delivery plans, key performance indicators (KPIs), and service-level agreements (SLAs).
• Partner with engineering and product teams to align design, development, testing, release, and operational readiness across distributed workstreams.
• Drive program governance through regular status reviews, risk management, issue tracking, escalation planning, and stakeholder communication.
• Communicate clearly with technical teams and non-executive leadership through structured updates, delivery dashboards, and risk reviews.
• Support teams in navigating ambiguity, resolving blockers, and maintaining execution discipline in fast-moving, high-scale product environments.
• Contribute to process improvements that strengthen release coordination, delivery transparency, and cross-team accountability.

What you'll need

• 10+ years of experience in technical program management, engineering program delivery, or related roles in product engineering environments.
• Experience leading technical programs across customer-facing, high-scale, dynamic application environments spanning services and user experience delivery.
• Experience coordinating multi-team deliverables, dependency management, critical path tracking, and release scheduling across complex engineering initiatives.
• Experience translating business goals and customer requirements into technical plans, KPIs, SLAs, and measurable delivery outcomes.
• Experience communicating with technical teams and business stakeholders through regular status reviews, risk reviews, and structured program governance.
• Experience supporting or delivering high-throughput, scalable distributed systems or large-scale consumer or enterprise products.
• Bachelor's degree or higher in Computer Science, Engineering, Information Systems, Business, or related field, or equivalent combination of education, related experience and/or military experience.

Nice to have

• Experience in financial services, payments, or other high-availability product environments.
• Experience working closely with software engineering teams in full stack delivery models.
• Experience with Agile, Scrum, Kanban, or hybrid delivery frameworks in enterprise engineering programs.
• Project Management Professional (PMP), Agile, Scrum, SAFe, or equivalent certification.

Details

• Location: Bengaluru, India.
• On-site Monday through Friday; in-person collaboration is an essential part of this role.