PMO - Lead Consultant (Japanese speaking)

Overview

Own delivery governance and operational coordination for complex Guidewire implementation and transformation programs supporting the Japan market, as a PMO – Lead Consultant (P4).

What you'll do

• Own the PMO governance model for one complex, multi-workstream, multi-vendor, or multi-country Guidewire program, ensuring consistent planning, reporting, RAID management, financial visibility, and decision-making.
• Lead integrated planning and execution tracking across project workstreams, including milestones, dependencies, critical path activities, resource assumptions, and delivery commitments.
• Establish and maintain program-level dashboards, status reporting, RAID logs, action trackers, governance calendars, and executive readouts.
• Partner with Project Managers and workstream leads to identify delivery risks and issues early, develop mitigation plans, and drive timely escalation and resolution.
• Shape and facilitate governance forums, including steering committees, program reviews, partner governance, delivery leadership meetings, and customer status forums.
• Coordinate across Japanese-speaking customer stakeholders, Japan-based delivery teams, global Product and Field teams, offshore teams, and system integration partners.
• Own or support financial governance, including budget and burn tracking, forecast updates, resource and utilization visibility, margin inputs, and variance analysis.
• Promote adherence to Guidewire delivery processes, tools, templates, quality gates, and reporting standards, and identify opportunities to improve delivery predictability and efficiency.
• Institutionalize AI-enabled and data-driven PMO practices, such as automated status drafting, risk and issue clustering, schedule-risk analysis, portfolio dashboards, and forecasting improvements.
• Develop and share reusable PMO playbooks, templates, and lessons learned across Japan and Global Delivery engagements.
• Mentor and guide project analysts, PMO consultants, and delivery team members in governance, reporting, stakeholder communication, and delivery discipline.
• Communicate clearly in both Japanese and English, adapting content and style for customer executives, delivery teams, partners, and global leadership.

What you'll need

• 10+ years of experience, including substantial PMO, project management, program governance, or delivery operations experience in enterprise software, technology consulting, or professional services.
• Demonstrated experience owning governance and delivery coordination for large, complex, or multi-workstream implementation or transformation programs.
• Strong understanding of the full project lifecycle, PMO governance, delivery controls, financial tracking, risk management, dependency management, and executive reporting.
• Experience working with Agile delivery methods, structured project management frameworks, or hybrid delivery models.
• Business-level Japanese speaking and writing proficiency, with the ability to communicate confidently with Japan-based customers and internal stakeholders.
• Strong English proficiency, written and spoken, for collaboration with global Product, Field, Delivery, and partner teams.
• Proven ability to influence stakeholders, facilitate difficult discussions, drive decisions, and manage expectations across customer, partner, and internal teams.
• Proficiency with tools such as Jira or Rally, Confluence or SharePoint, Microsoft Project or equivalent planning tools, and reporting or dashboard platforms.
• Strong analytical, organizational, and communication skills, with a high level of attention to detail and accountability for outcomes.
• Understanding of enterprise software implementation concepts, including integration, testing, data migration, release management, deployment, and production readiness.
• Ability to use data, automation, and responsible AI to improve delivery visibility, reporting quality, forecasting, and operational efficiency.

Nice to have

• Experience delivering Guidewire or other core enterprise platforms for P&C insurers.
• Experience working with Japanese insurers, Japan-market insurance products, or Japan-specific regulatory and business practices.
• Background in Professional Services, consulting, program management, or delivery operations in a global organization.
• Experience with multi-vendor, system integrator, or offshore/onshore delivery models.
• Experience creating governance playbooks, PMO standards, delivery dashboards, or continuous improvement initiatives adopted across multiple engagements.
• Guidewire product knowledge or certification, such as InsuranceSuite, PolicyCenter, ClaimCenter, BillingCenter, or related cloud capabilities.
• Certification in PMP, PRINCE2, Scrum, SAFe, or a comparable delivery methodology.

Details

• Location: India, Bangalore.
• Region: Japan. Function: Professional Services – Global Delivery.
• Languages: Business-level Japanese and English.
• Employment type: Full-time.
• Level: P4.