Technical Program Manager

Overview

Senior Technical Program Manager to own end-to-end delivery across a portfolio of risk strategies and the next-generation Risk Decisioning Platform, from roadmap to production.

What you'll do

• Own end-to-end program delivery, turning the product roadmap into an integrated, multi-quarter plan spanning rules, models, data pipelines, platform capabilities, and customer treatments, with clear milestones, owners, and dependencies.
• Lead the legacy migration: own the strategy, sequencing, and execution of moving risk strategies to the Risk Decisioning Platform, including parity validation, shadow and champion/challenger testing, cutover, and ramp to full production.
• Drive new strategy launches by establishing repeatable launch processes, from design through readiness reviews, rollout gating, monitoring, and rollback, that other teams adopt as the standard.
• Align teams and leaders across data science, modeling, engineering, platform, risk operations, and strategy teams on scope, sequencing, and trade-offs, resolving cross-org blockers early and influencing without direct authority.
• Manage dependencies and risk by making critical paths and dependency maps visible and anticipating risks to data, models, platform capacity, and infrastructure before they hit the schedule.
• Enable experimentation and automation with engineering and data science to make testing, deployment, and strategy optimization faster and safer, focusing on the highest-leverage automation.
• Track, report, and govern by defining program metrics and dashboards covering delivery health, strategy performance, and captured savings, and presenting in program, product, and steering committee reviews.
• Raise the bar by introducing scalable program practices and post-launch retrospectives, and mentoring other program managers.

What you'll need

• 5+ years of program or technical program management experience delivering complex, cross-functional technical programs, including programs spanning multiple teams or organizations.
• Strong technical fluency in data pipelines, model deployment, APIs, and distributed systems, enough to engage credibly with engineers and data scientists and challenge technical trade-offs.
• Proven experience leading large-scale migrations or platform transitions, including cutover and ramp planning, with ownership of strategy as well as delivery.
• Excellent planning, prioritization, and risk management skills, with a record of delivering on time in ambiguous, fast-moving environments.
• Demonstrated ability to influence senior stakeholders and drive alignment across competing priorities without direct authority.
• Outstanding written and verbal communication, including the ability to brief executives and steering committees.
• Comfort working with data: defining metrics, reading dashboards, and using them to steer the program.
• Bachelor's degree in a technical or quantitative field, or equivalent experience.
• Minimum: 5+ years relevant experience and a Bachelor's degree, or any equivalent combination of education and experience.

Nice to have

• Hands-on background in engineering, data science, or risk analytics.
• Experience with real-time decisioning or rules-engine platforms.
• Experience mentoring or leading other program managers.

Details

• Location: Bangalore, Karnataka, India.
• Hybrid work model: 3 days in the office and 2 days at your choice of the PayPal office or home workspace.
• Subsidiary: PayPal. Travel: 0%.