Technical Program Manager, AI & Cloud Efficiency

Overview

Glean is looking for a Technical Program Manager, AI & Cloud Efficiency to provide end-to-end oversight of cloud and AI/LLM efficiency initiatives. The role maintains the portfolio, sets priorities, drives the operating cadence, unblocks owners, and ensures savings land.

What you'll do

• Drive cloud and AI/LLM efficiency initiatives.
• Own a single, prioritised source of truth for all cost initiatives and drive them to measurable efficiency and margin gains.
• Pressure-test savings claims by verifying realised versus projected savings post-launch.
• Prevent silent cost regressions from eroding prior wins.
• Build cost-attribution discipline through per-service, per-team, per-customer, and per-feature tagging and allocation so every dollar has an owner.
• Oversee LLM spend across providers, including procurement and commitment sizing.
• Govern internal AI tooling spend with per-user visibility, quotas, and value assessment.
• Build the observability and automation layer.
• Provide real-time cost attribution, anomaly detection, alerting, and automated triage.
• Automate cost-triage agents, regression detection, and self-serve attribution so the program scales.

What you'll need

• Deep, hands-on understanding of cloud infrastructure and AI/LLM economics.
• Proficiency in driving efficiency, capacity, or FinOps-adjacent programs.
• Engineering operations instincts, including thinking in SLOs, error budgets, telemetry, and postmortems and applying that discipline to spend.
• Strong SQL and data skills.
• Ability to query BigQuery.
• Ability to build a Sigma workbook.
• Ability to model a scenario.

Details

• Location: Bangalore, India.
• Work mode: Hybrid, with 3 days a week in the Bangalore office.
• The interview process includes a brief AI-focused exercise or discussion.