Technical Program Manager, Infrastructure

Overview

Lead complex, multi-functional infrastructure programs in Storage, Backup & Restore, and Infrastructure Platforms, owning strategy, roadmap, execution, dependencies, risks, and customer alignment.

What you'll do

• Own end-to-end program delivery, including strategy, roadmap, achievements, success criteria, governance, and execution.
• Drive multi-functional execution across Storage, Backup, Restore, and Platform teams, handling dependencies and interfaces.
• Provide technical program leadership, understanding architecture and trade-offs, facilitating decisions, challenging assumptions, and removing execution blockers.
• Handle risks and customer concerns, proactively identifying issues, driving mitigation, and ensuring timely resolution.
• Drive partner alignment, translating complex technical progress, risks, decisions, and outcomes for engineering and senior leadership.
• Establish objectives and key results, program metrics and governance to provide clear insight into delivery health, dependencies, and outcomes.
• Ensure operational readiness, including reliability, security, DR, data protection, migration, capacity, and support requirements.
• Find opportunities for automation, simplification, cost optimization, and operational improvement.

What you'll need

• Bachelor's/Master's degree or similar background in Computer Science, Engineering, or related practical experience.
• 12+ years of experience in technical program management, infrastructure engineering, or similar technical leadership roles.
• Solid grasp of enterprise infrastructure, including storage, backup/restore, DR, hybrid cloud, and infrastructure automation.
• Demonstrable ability leading complex programs across multiple engineering teams, handling technical dependencies, and delivering outcomes in ambiguous environments.
• Demonstrable ability influencing without authority, facilitating technical decisions, and communicating effectively with engineers, architects, and senior leaders.
• Experience with program governance and tools such as Jira/Jira Align, Confluence, Agile methodologies, or equivalent.

Nice to have

• Experience with enterprise storage/data protection platforms such as NetApp, Pure, VAST, Cohesity, NetBackup, Veeam, or equivalent.
• Track record of delivering measurable improvements in cost, reliability, automation, capacity, or operational efficiency.
• Experience handling vendors, POCs, technology evaluations, or platform modernization initiatives.
• PMP, PgMP, Agile, ITIL, or equivalent certification.