Technical Program - Software Delivery - 6 Month Contract

Overview

A six-month contract role leading a software delivery capability, supervising Technical Program Managers and Scrum Masters, and driving portfolio governance, metrics and release planning across delivery teams.

What you'll do

• Supervise, mentor and support Technical Program Managers and Scrum Masters.
• Support and guide Technical Program Managers and Scrum Masters in developing and adhering to best practices and procedures.
• Ensure Technical Program Managers and Scrum Masters are properly facilitating team ceremonies.
• Facilitate portfolio-level team ceremonies and remove roadblocks to team work.
• Assist teams in making informed decisions by providing relevant information and facilitating discussions.
• Ensure decisions align with priorities at all levels of the portfolio or capability.
• Foster collaboration between functional areas, identifying and managing dependencies so they are mitigated, owned and resolved.
• Help portfolio or capability teams adapt to evolving circumstances and stay focused on team goals.
• Ensure team goals and deliverables align with strategic initiatives and Scorecard objectives.
• Encourage continuous improvement by facilitating retrospectives and feedback sessions.
• Manage Azure DevOps boards to maintain established structure and processes.
• Analyze data and create possible solutions to improve portfolio or capability performance.
• Ensure monthly metrics are captured on a defined cadence and surface insights to inform improvements.
• Drive accountability through metrics data, understand performance indicators and leverage data proactively to mitigate risks.
• Review performance indicators and metrics of teams in the portfolio and assist in determining solutions for improvement.
• Ensure release planning activities are completed with delivery teams as performed by capability teams.
• Advocate for automation to streamline repetitive tasks and improve efficiency.
• Manage resource allocation so team members have the tools, skills and support to perform their tasks.
• Identify and address potential resource constraints or bottlenecks.
• Report on resource utilization and manage capacity of the portfolio or capability.
• Collaborate with stakeholders to define project goals, scope and timelines aligned with strategic business objectives.
• Respond to changes in project scope, priorities or requirements by adjusting plans accordingly.
• Coordinate activities among team members and other relevant stakeholders.
• Act as liaison between technical delivery teams and other stakeholders, ensuring clear and transparent communication.
• Provide regular Portfolio Roadmap tracking and communication, including progress, milestones, release commitments and potential challenges.
• Identify and assess project risks, working with the team to develop mitigation plans.
• Proactively address issues and obstacles that may impact product delivery.
• Partner with business and technology leadership to create and implement processes for managing and tracking software development teams.
• Work across business lines (CRE, RRE, Corporate) to standardize processes and drive implementation and adherence of the Technology System of Delivery (SoD).
• Suggest, analyze and implement improvements to the SoD.
• Partner with Data and Analytics staff to create metrics and reports supporting portfolio and capability teams.
• Create and maintain a repository for standard processes and procedures in SharePoint.
• Perform other activities as assigned by your manager.

What you'll need

• Bachelor's degree or equivalent from a four-year college or technical school, or an equivalent combination of education and experience.
• Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent.
• Prior experience with Scrum/Agile methodologies on enterprise-level application development projects.
• Experience overseeing multi-function project teams of at least 10-15 team members, including Developers, Business Analysts and QA personnel.
• Experience using Azure DevOps (preferred) or Jira for managing work tasks.
• Experience with Microsoft Office Suite.
• Experience directly managing staff.
• Experience working remotely and a household setup conducive to remote work.
• Solid understanding of software development life cycle models and extensive knowledge of agile and traditional project management principles and practices.

Nice to have

• Agile certifications: PMI-ACP, CSM or SAFe.
• Experience with a Project Portfolio Management (PPM) tool.

Details

• Six-month contract.
• Remote work.
• Annual full-time base salary range of $120,000.00 - $160,000.00.