Technical Project Manager

Overview

Technical Project Manager role within APM Terminals, responsible for managing Terminal Operating System (TOS) implementations, upgrades and standardizations across global terminals.

What you'll do

• Manage the implementation of TOS new versions, upgrades and standardizations to terminals.
• Design solutions using TOS to best meet terminal operational process needs.
• Manage issues and risks that arise from implementation.
• Manage the terminal relationship, communicate changes to functionality, and document process changes and requirements generated from upgrades.
• Identify opportunities to standardize configurations and support terminals in implementing new standard configurations.
• Actively contribute to the execution of projects identified by the business based on management initiatives, and ensure business applications and solutions are scalable and ready for future expansion.
• Proactively engage with the user community to collect information about problems and lead users through diagnostic procedures to determine the source of error for simple problems; refer more complex problems to supervision.
• Assess and help with configuration and maintenance of the TOS, its specific modules and its interfaces, including future versions and releases.
• Answer inquiries regarding status on resolving generic and specific business TOS problems.
• Contribute to the implementation of projects/tasks within the defined scope, time and budget within the OT framework.
• Provide inputs and assessment to the implementation of other application portfolios (such as Billing, TAS, Gate, OCR) when applicable.

What you'll need

• Team player, capable of motivating peers and reports to achieve project success.
• Excellent oral and written communication skills in English.
• Strong stakeholder management.
• Good knowledge of standard professional programs (e.g. MS Office, ERP/CMMS systems).
• Persuasive, able to influence colleagues and vendors to reach functional or project goals.
• Self-driven, self-motivating, and result-oriented.
• High discipline: following through on actions and ensuring necessary documentation.
• Ability to motivate and develop employees to create a performance-driven organization.
• High quality awareness and ability to work with constant care.
• Sensitive to cultural diversity and experience in a multicultural environment, with regard to colleagues, vendor employees and other stakeholders.

Details

• Location: Chennai, India (600116).