Senior Project Manager (BPO)

Overview

Senior Project Manager (BPO) responsible for day-to-day management of the Project Managers in the PMO, mentoring them and overseeing status reporting of all projects under requirements.

What you'll do

• Monitor all projects and hold PMs accountable to accomplish project goals or produce required products.
• Continuously monitor progress against the plan and report progress via weekly or other progress reporting by organizing and managing status meetings.
• Take corrective action as appropriate and review how issues and risks may impact scope, schedule, quality and cost.
• Effectively apply methodology, enforce project standards and minimize risk exposure on all projects.
• Oversee PMs working on client engagements within the practice.
• Implement engagement review and quality assurance procedures in accordance with the methodology to ensure profitable and successful execution of all projects.
• Deliver engaging, informative, well-organized presentations.
• Participate in performance evaluations and career development planning for all direct PMO reports.
• Work directly with team members or team leaders to estimate effort, plan activities and negotiate consensus on appointed tasks.
• Identify the need for resources and share team management responsibilities in relation to available project resources with the programming manager or technical lead.
• Define acceptance criteria, or work with specialists to define acceptance criteria for project deliverables.
• Articulate and negotiate consensus on a final vision of the product and/or core project goals.
• Manage and coordinate third-party contractors where required.
• Bring projects to a close, including creating an end-of-project report or evaluation document and holding deployment meetings and activities.
• Assist Commercial Managers in setting and managing client expectations.
• Serve as PMO Manager.
• Perform all other duties as assigned.

What you'll need

• Bachelor's degree in a technical, business, or financial discipline.
• Project Management Professional (PMP) certificate.
• Minimum of 6-10 years of direct project management experience.
• Minimum of 3-5 years of direct management experience.
• Experience leading organizations and teams, ideally working within and leading a PMO area.
• Excellent written, communication and presentation skills, including the ability to articulate and negotiate consensus.
• Excellent organizational skills.
• Expert knowledge to identify opportunities for change, including the ability to convey and provide leadership for change.
• Ability to accomplish goals within constraints such as time, cost and quality standards.
• Ability to identify, log, analyze and manage issues and risks.
• Ability to take corrective action and escalate when necessary.
• Ability to effectively apply methodology and enforce project standards.
• Ability to ensure project documents are complete, current and stored appropriately.
• Ability to facilitate effective team meetings.
• Direct working knowledge of MS Project, and intermediate/expert level in MS Office Suite.

Nice to have

• Prior experience in a high technology or manufacturing company.

Details

• Reports directly to the Director of Project Management.
• Location: Chennai, Tamil Nadu, India; Mumbai, Maharashtra, India.
• Benefits include PF, gratuity, mediclaim, etc.