Technical Sales Executive – Pharma

Overview

Technical Sales Executive in Mumbai, reporting to the Key Account Manager for India Sub-Continent, to manage and grow direct and distributor accounts and develop new business for Pharma, Nutraceutical, Beauty and Home Care applications.

What you'll do

• Manage existing direct sales and distributor accounts, including monthly forecasting, order follow-up, sales target achievement and collection tracking.
• Conduct regular customer visits, including monthly visits to direct global customers and quarterly joint visits with distributors to key customers; prepare and share visit reports.
• Develop new business opportunities with existing and new customers by identifying potential products, applications, market needs and import substitution opportunities.
• Provide ground support for Beauty & Home samples, technical documentation, customer requirements and product qualification, in coordination with Regulatory, Quality, Technical and Production teams.
• Support regulatory activities, including product registrations, dossier preparation, local compliance requirements and regulatory input for pharmaceutical, nutraceutical, beauty and home care applications.
• Monitor market trends, competitor activity, pricing movements, import data and customer insights to support product positioning, pricing strategy and commercial planning.
• Coordinate with Supply Chain, Customer Service, Finance and distributors to ensure timely dispatches, payment follow-up, pricing updates and smooth order-to-cash execution.
• Resolve customer complaints by coordinating technical support, root cause analysis, corrective actions and preventive measures to avoid recurrence.

What you'll need

• Degree in Pharmacy or a relevant technical/commercial field.
• 6-8 years of sales experience in excipients, API, intermediates or pharmaceutical ingredients, with strong relationships across Indian pharmaceutical companies.
• Sound technical knowledge of pharmaceutical ingredients, especially excipients such as super disintegrants, lubricants and diluents.
• Ability to manage distributors, conduct business reviews, build customer pipelines and use sales tools such as SFDC or equivalent CRM platforms.
• Strong understanding of product positioning, regulatory requirements, customer qualification processes and local market dynamics.
• Customer-centric and commercially driven, with strong ownership of sales results and collections.
• Persuasive, proactive and self-driven, with an entrepreneurial mindset and a strong can-do attitude.
• Strong communicator and negotiator who can work across R&D, Procurement, Regulatory, Quality, Supply Chain, Finance and distributor stakeholders.
• Analytical and market-aware, with the ability to use competitor mapping, import data and internal market intelligence to identify opportunities.

Nice to have

• Experience in the excipient or pharmaceutical ingredient industry.
• Nutraceutical exposure.

Details

• Location: Mumbai, India.
• Workplace type: Hybrid.
• Relocation available: Yes, within country.