Technical Specialist Practitioner

Overview

Build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms, to keep infrastructure reliable, scalable, and secure. Ensure reliability, availability, and scalability through software engineering techniques, automation, and best practices in incident response.

What you'll do

• Develop, deliver, and maintain high-quality infrastructure solutions that fulfil business requirements with measurable reliability, performance, availability, and ease of use.
• Identify appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Monitor IT infrastructure and system performance to identify, address, and resolve potential issues, vulnerabilities, or outages, using data to drive down mean time to resolution.
• Develop and implement automated tasks and processes to improve efficiency and reduce manual intervention, using software scripting and coding disciplines.
• Implement secure configurations and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Collaborate cross-functionally with product managers, architects, and other engineers to define IT infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data-driven approach.
• Stay informed of industry technology trends and innovations, and actively contribute to the organisation's technology communities.

What you'll need

• Fundamental understanding of z/OS.
• Previous z/OS hardware installation, configuration, cabling and design experience.
• Good understanding of mainframe operating system tools: TSO, JCL and Utilities, plus HMA, SANNAV and MVS commands.
• CPU, Channel, and FICON configurations/installations.
• Connect & Switch SAN knowledge and configuration of Broadcom switches (port set up: blocking/un-blocking, zoning).
• Previous IODF experience (HCD).

Nice to have

• z/OS technical expertise.
• Good knowledge of MVS from an operations or support background.
• Good level of experience in the following (not inclusive): previous data centre installations (environmental requests); HMA operation; HCD (IODF's); SANNAV; PPRC-XD; FICON cabling infrastructures; floorspace management; change management tools (ServiceFirst); cross-vendor DASD and tape configurations/installations; PPRC connectivity; CPU, Channel and FICON configurations/installations; Connect & Switch SAN knowledge (Broadcom X6/X7 switches etc); Server Time Protocol (STP); CTC configurations.
• Previous experience in hardware installations, decommissions and service moves.
• Knowledge of Teradata platforms.

Details

• Based out of Chennai.
• Analyst role: leads and supervises a team where people leadership responsibilities apply, otherwise acts as an individual contributor and advisor within own area of expertise.