Total Rewards Senior Analyst

Overview

Total Rewards Senior Analyst role within Accenture's Compensation team, overseeing compensation administration and operations, supporting team leadership and development, and driving continuous improvement.

What you'll do

• Monitor and review the team's administrative and operational Compensation activities to ensure delivery against defined operational and deal objectives.
• Monitor and measure team and process performance through metrics, audits and other performance-management mechanisms, ensuring organizational initiatives and operational goals are achieved.
• Provide oversight and leadership to the Compensation team, ensuring consistent, compliant and high-quality service delivery across employee groups and geographies.
• Manage and improve people performance, ensuring individual and team objectives are appropriately aligned with broader organizational goals.
• Support the Associate Manager and Client Services team in business-development activities, including participation in client visits and other business initiatives.
• Participate actively in broader organization-wide initiatives while ensuring that ongoing Compensation operational responsibilities continue to be delivered effectively.
• Make day-to-day operational decisions relating to workload, systems, staffing and scheduling, including adjusting working arrangements where required to meet business deadlines.
• Monitor the Voice of the Customer (VoC) through surveys and other communication channels, understand areas of concern and drive appropriate improvement actions.
• Identify and drive continuous improvement initiatives within the area of responsibility, ensuring improvement actions are followed through to closure.
• Support timely and transparent recognition and rewards for team members and contribute to creating an effective team environment.
• Identify and recommend cost-effective and efficient process alternatives while operating within defined budgetary guidelines.
• Develop team members through mentoring and coaching, support conflict resolution and encourage a strong coaching and development culture within the team.
• Monitor employee development requirements and encourage team members to create and follow through on their individual development plans.
• Provide inputs into the monthly client-level service analysis, using operational information and performance measures to support service reviews.
• Develop and drive appropriate training plans based on the ongoing requirements of direct reports and the Compensation process.
• Ensure a high degree of adherence to documented processes, client requirements and organizational policies.

What you'll need

• Any Graduation
• 5 to 8 years of experience
• Hands-on knowledge and working experience of HRMS platforms such as SAP and Workday, with the ability to support compensation-related transactions and operational activities.
• Strong experience in Compensation Operations, with sound understanding of compensation policies, processes, operational controls, governance requirements and compliance standards.
• Good understanding of salary ranges, compensation budgeting and employee position research, including analysis of compensation spend against defined budgets.
• Experience in supporting incentive plan administration and employee recognition programs, ensuring activities are processed accurately and in line with established policies.
• Experience supporting internal and external Compensation audits, with a strong focus on maintaining accurate records, process controls and audit readiness.
• Strong understanding of pay equity and fairness principles, with the ability to maintain accuracy, consistency and compliance while handling compensation-related activities.
• Proven experience in leading, coaching and developing team members, including managing workloads, monitoring performance and supporting day-to-day Compensation service delivery.
• Strong analytical and problem-solving capability, with practical experience in using performance metrics, audits and Root Cause Analysis (RCA) to identify issues and improve operational performance.
• Ability to drive Operational Excellence and continuous improvement, including identifying opportunities to improve efficiency, strengthen controls and enhance service quality.
• Strong client and stakeholder management capability, including handling feedback, operational issues, escalations and service-performance discussions with internal and external stakeholders.
• Strong focus on accuracy, quality, compliance and timely delivery, particularly when managing sensitive compensation-related employee information.
• Ability to manage multiple operational priorities while ensuring that team deliverables are completed in line with documented processes and organizational requirements.

Nice to have

• Prior team-handling experience, particularly in an HR Operations or Compensation service-delivery environment.

Details

• Location: Bengaluru, India
• Candidate should be comfortable working in US Hours / India pureplay night shift, as required by the role.
• Be flexible to work in rotational shifts where the role or business requirement demands it.