Travel Property Adjuster - Field Estimating - Remote (Central or Mountain Time Zone)

Overview

Field Property Adjuster who travels to policyholders' homes to inspect damage, investigate coverage, prepare estimates and settle claims, and who also handles virtual claims countrywide.

What you'll do

• Travel to customers' homes to conduct on-site inspections and investigate coverage.
• Prepare estimates and settle claims promptly and efficiently.
• Handle virtual claims countrywide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Provide compassionate, clear, and committed claims service, leading with empathy.
• Independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Communicate with customers by phone, email and sometimes video chat, keeping them updated on claim progress and using their preferred communication method.
• Evaluate and negotiate claims settlements with customers, vendors, third-party carriers and claimants, in accordance with legal and business standards.
• Use estimate tools, job aids and settlement platforms, applying critical thinking in a fast-paced environment.
• Protect the company financially by executing policies according to policy agreements, and document work accurately and on time in the claims system.

What you'll need

• Valid driver's license.
• Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one- to two-story roof.
• Reside within a reasonable distance of a major airport to support travel requirements.
• Willing to travel up to 90% out of town.

Nice to have

• 2+ years of experience preparing property estimates.
• Prior experience as a Property Adjuster.
• Proficiency with estimating software, such as Xactimate.
• Strong commitment to delivering exceptional customer service.
• Ability to work independently while managing multiple priorities.
• Proactive, solution-oriented problem-solving skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Clear, professional written and verbal communication skills.

Details

• Remote, Central or Mountain Time Zone candidates; travel-based role.
• Training Monday to Friday, approximately 2 weeks, in Dallas, TX.
• Schedule after training: 10 days on (including travel), 4 days off.
• Workdays range from 8 to 12 hours.
• Adjuster and/or appraiser license required, to be obtained within 60 days of hire if applicable, including an additional background check.
• Background investigation required.
• Allstate generally does not sponsor employment-based visas for this position.