Overview
Act as the primary liaison between business stakeholders (customer support, legal, risk and the Business Product Owner) for business outcomes in a switch replacement program, forming part of a specialist team that elicits and documents business requirements.
What you'll do
- Conduct stakeholder interviews and run workshops to understand the current and target state.
- Elicit, analyse and document business requirements aligned to specific business outcomes.
- Refine the backlog through prioritisation, estimation and decision making to maximise value delivered, ensuring all features and stories are aligned to business value.
- Support the technology team in understanding requirements so they can deliver on their commitments.
- Develop requirements for non-technology solution components, such as business operating models and business process solutions that support the new technology.
- Create requirements as features, epics and stories.
- Develop as-is and to-be process models, data models, business rules, target operating models, workflows, reporting and other required outputs.
- Support the Product Owner to define business value and required outcomes.
- Participate in and lead workshops.
- Analyse the impact of proposed solutions holistically to support the change manager with Business Impact Assessments.
- Support User Acceptance Testing and Business Verification testing.
What you'll need
- 14+ years of experience in technology serving as a Business Analyst.
- In-depth understanding of financial products, processes and systems.
- Understanding of card acquiring and issuing.
- Creativity and ability to simplify complex processes and issues, with problem solving and analysis skills.
- Ability to communicate a vision to key stakeholders and teams and work with the product owner to develop it into a shaped backlog of key features, epics, stories and goals for individual sprints.
- Comfortable leading workshops in a cross-functional business and IT team through the discovery, development and operational usage stages of change.
- Ability to innovate, adapt and grasp new skills and content.
- Ability to work closely with key stakeholders and build collaborative partnerships.
- Proven analytical skills and evidence-based decision making.
- Accountability, collaboration, customer focus, decision quality, plans and aligns, situational adaptability, cultivates innovation, problem solving and analysis.
- Analysis and delivery experience within complex environments.
- Develops and maintains a broad perspective, understanding and considering issues in the context of overall market, customer and business strategies.
- Workshop and facilitation skills, working with a diverse team.
Details
- Permanent role.
- Location: WeWork Cinnabar Hills, Embassy Golf Links Business Park, Off Intermediate Ring Rd, Challaghatta, Bengaluru, India.
Read the full description and apply on the company’s own careers page.