Warehouse Manager

Overview

Lead and manage all warehousing operations, including setting up warehouse processes, daily routine operations, and oversight of 3PL service providers.

What you'll do

• Adhere to all company policies and procedures.
• Lead and manage all warehousing related operations, including setting up of warehouse processes and daily routine operations.
• Manage agreements and contracts with service providers.
• Enforce safety regulations and maintain a clean, hazard-free facility.
• Meet all compliance and regulatory requirements regarding licenses, operational and fire safety, health and environmental hazards, and storage and handling of material.
• Ensure 3PL providers perform all duties as per agreement, including daily routine activities, sharing of reports and trackers, and distribution of labor.
• Conduct performance evaluation of 3PL at regular intervals.
• Monitor daily routine warehousing activities, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR, invoice and other documents).
• Monitor daily logistics operations, including vehicle arrangements, price negotiations, vehicle condition, and loading/unloading.
• Oversee cycle counts, reconcile discrepancies, and ensure system accuracy.
• Coordinate with CSR and procurement teams to ensure smooth inbound and outbound movement of material.
• Drive monthly and quarterly KPIs and take corrective actions for any misses.
• Ensure proper documentation and processes for inbound and outbound inventory.
• Collaborate with stakeholders on inventory planning data for storage and movement to meet business requirements.
• Initiate, manage and maintain cross-functional communication with Sales, Supply Chain and Finance teams on inventory volumes, storage space and costing.
• Ensure disposal of discarded and written-off material is managed per internal policy and local regulatory requirements.
• Conduct monthly and quarterly stock audits and share reports with stakeholders along with corrective action plans.
• Process warehousing bills accurately and on time, assigning the correct expense code for costing.
• Publish reports, metrics and order status trackers for stakeholders.
• Resolve issues and customer complaints in a timely manner, conduct root cause analysis (RCA), and implement corrective action plans.
• Lead and drive process improvement and savings projects.
• Manage people and their development; coach and develop SMEs and leaders.
• Create and train back-ups for each process.
• Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems.

What you'll need

• Graduate or postgraduate degree.
• 12-15 years of experience in warehouse management.
• Minimum 5 years in a leadership role.
• Proficiency with warehouse procedures and policies.
• Good experience with ERP warehouse management systems and documentation tools.
• Good communication, collaboration and coordination abilities.
• Proficiency in MS Office and document management systems.

Nice to have

• MBA in Supply Chain Management.
• Experience with D365.
• Experience in pharma and food industry.
• Knowledge of ISO standards and audit documentation.

Details

• Location: Mumbai, India.