WFM Systems Engineer

Overview

Design, configure, support, and optimize enterprise Workforce Management capabilities in Kronos/UKG Pro Workforce Management. Improve timekeeping, scheduling, labor compliance, payroll readiness, and employee experience through integrations, analytics, automation, and AI-enabled solutions.

What you'll do

• Configure and maintain pay rules, work rules, accruals, attendance policies, schedules, security roles, workflows, alerts, and automation.
• Design automation- and AI-enabled solutions to reduce manual work and improve data quality.
• Translate business requirements into scalable WFM system solutions with cross-functional stakeholders.
• Support UKG Pro WFM integrations with HRIS, payroll, identity, reporting, and data systems.
• Troubleshoot production issues, integration failures, data discrepancies, and payroll-impacting incidents.
• Lead or support upgrades, testing, patch validation, deployments, and change management.
• Create dashboards, reports, extracts, queries, documentation, runbooks, and operational controls.

What you'll need

• 5+ years supporting Kronos Workforce Central, UKG Dimensions, or UKG Pro WFM in an enterprise environment.
• Bachelor’s degree in a relevant field or equivalent practical experience.
• Experience with WFM rules, profiles, security, workflows, integrations, and reporting.
• Working knowledge of SQL, APIs, SFTP, file-based integrations, middleware, or data transformation.
• Experience troubleshooting system defects, integration errors, data issues, and process exceptions.
• Knowledge of workforce management processes and labor compliance requirements.
• Effective communication with technical and non-technical stakeholders.

Nice to have

• UKG certifications or formal UKG training.
• Experience with advanced scheduling, forecasting, analytics, automation, AI, or intelligent workflows.
• Experience with Power Platform, ServiceNow, Azure, Boomi, Workato, or similar tools.

Details

• Remote role in Indiana with occasional on-site visits as needed.
• Up to 5% travel may be required.
• Base salary: $110,000–$135,000 per year.