Windchill Support Engineer

Overview

Windchill Support Engineer role focused on installing, deploying, configuring, and maintaining PTC applications, with cloud experience and customer-facing workstreams.

What you'll do

• Define optimal procedures to install or deploy PTC applications such as Windchill and Navigate.
• Evaluate installation/deployment procedures for required changes due to PTC and 3rd-party version updates.
• Resolve customer changes independently to meet best-practice requirements.
• Evaluate and identify required changes to rehost or refresh procedures across different application versions.
• Create execution plans for customer Single Sign On setup and configuration.
• Perform performance tuning of PTC applications and supported 3rd-party software.
• Use expertise in at least one major cloud provider to make resource-utilization decisions.

What you'll need

• Specialized job competencies in Windchill and Navigate (and associated products).
• Ability to exhibit professional/cross-functional collaboration skills.
• Experience leading and mentoring lower-level contributors.
• Expertise in performance tuning for PTC applications and supported 3rd-party software.
• Cloud expertise in at least one of Azure, AWS, or Google.
• Knowledge of cloud capabilities to decide which resources to use and when.

Details

• Location: Pune, India.