Workplace Delivery Coordinator

Overview

Oversee day-to-day housekeeping operations and vendor partners to maintain a large, modern, upscale office and enforce quality assurance for cleanliness, in alignment with the Workspace Experience team.

What you'll do

• Assign team members their duties and inspect work for conformance to prescribed standards of cleanliness.
• Deal effectively with clients, other departments and housekeeping staff.
• Maintain clear, efficient communication and coordination with engineering and front of the house teams.
• Inventory cleaning supplies and order to ensure adequate stock.
• Coordinate with vendor partners, investigate concerns regarding housekeeping service and equipment, and take corrective action.
• Ensure proper key control procedures are used by staff.
• Co-ordinate with vendors such as pest control, horticulture, floor maintenance and facade maintenance.
• Submit requests for repair and periodic maintenance of cleaning equipment.
• Schedule and complete all PPM works and audit works completed by vendors with AMC contracts.
• Own the Clear Deck policy and lost property process enactment and associated reporting to the Workplace Experience team.
• Ensure resets back to agreed format.

What you'll need

• Bachelor's degree or degree in Hotel Management, business or other related field.
• Experience of 2-4 years in soft services, facilities or hotel housekeeping.
• Ability to adapt in a fast-paced working environment and be versatile in meeting changing client needs and requirements.
• Proficiency in MS Office suite.
• Excellent verbal and written communication.
• Eye for detail.
• Commitment to deliver the best level of service every time through obsessive attention to detail.

Details

• Location: On-site, Bengaluru, KA.
• Scheduled weekly hours: 48.