Overview
Support client services for Precision AQ's Market Access Marketing agency by leading day-to-day project delivery and client communications for assigned accounts.
What you'll do
- Act as lead point of contact on assigned projects within the client account, as determined by the Account Supervisor.
- Provide quality control of client deliverables and align creative brief details across the client and internal team.
- Manage internal and external client expectations.
- Develop best-practice protocols for internal project teams to facilitate quality control.
- Coordinate and participate in content planning meetings with key content experts and personnel.
- Manage overall delivery of individual client project assignments.
- Facilitate the medical-legal-regulatory review process to ensure promotional items meet compliance requirements, including uploading documents, tagging and linking.
- Act as a subject matter expert on client tactics and deliverables.
- Work with the Project Management team to develop timelines and communicate milestones.
- Execute projects according to timelines and budgets and manage the internal team accordingly.
- Identify possible red flags in projects and proactively alert the team.
- Take detailed notes during client interactions, prepare client contact reports and summarize next steps.
- Ensure relevant project materials are available to meeting participants during internal and external client meetings.
- Contribute to client proposals, budgets and reconciliations by identifying necessary tasks and coordinating with team members.
- Monitor budget, including direct and labor costs, and notify the Account Supervisor of out-of-scope items and hours.
- Assist the Account Supervisor or similar client services role with preparing and submitting financial and forecasting reports.
- Provide standard and customized status and financial reports to clients at specified intervals, such as weekly client status meetings.
- Attend internal meetings with client services, meeting services, traffic and other key personnel to discuss project status as required.
What you'll need
- Bachelor's degree in marketing, advertising, communications or a related subject.
- At least one year of experience as an Assistant Account Executive or Account Executive within an advertising, marketing, communication or related industry.
- Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
- Flexibility for possible travel up to 5%.
Nice to have
- Medical communications or healthcare industry experience.
- Experience writing SOWs and project briefs, and the ability to contribute to strategic documents.
Details
- Location: Remote, United States.
- Travel: flexibility for possible travel up to 5%.
- Candidates must be legally authorized to work in the country of employment without employer sponsorship.
Read the full description and apply on the company’s own careers page.