Account Manager

Overview

Senior Account Manager role running day-to-day operations in an in-house creative studio for OLIVER, liaising with clients and internal teams to deliver high-quality digital projects on time and on brief.

What you'll do

• Run the day-to-day execution of accounts, covering operational, output, client and team management.
• Lead project delivery from ideation to execution across multiple brands, working with internal and external teams.
• Ensure projects are delivered on time, within budget and to the highest quality standards.
• Be accountable for delivering growth and achieving growth targets.
• Be accountable for receiving positive client feedback on all projects delivered.
• Manage and develop positive client relationships.
• Work closely with the Account Director and Business Director to keep clients happy and identify up-selling opportunities.
• Manage and develop junior team members.

What you'll need

• 3-5 years of experience from outside of the studio.
• Minimum 1 year of experience at Account Management level.
• Experience of managing multiple teams and skill sets.
• Evidence of growth.
• Record of re-signing accounts.
• Self-motivated, working with little supervision.
• Collaborative team player, open minded and non-political.
• Proven ability to communicate and liaise with junior to senior levels in the business.
• Discreet about all confidential and personal information.
• Driven, proactive, helpful and an enthusiastic team player.
• Financial rigor and business acumen.
• Extremely thorough and accurate.
• Clear understanding of all OLIVER products.
• Demonstrable leadership abilities.
• Passion for and inquisitive about AI and new technologies.
• Ability to learn and digest the benefits and features of AI tools is critical.

Nice to have

• Understanding and knowledge of AI tools.

Details

• Location: Mumbai, Maharashtra, India.
• Onsite role.