account manager IV

Overview

Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts, serving as the most senior sales position in the company.

What you'll do

• Identify customer needs and apply the company's value proposition to drive sales growth and improved profitability.
• Develop strategic relationships with customers and align customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company.
• Serve as the primary point of contact for the customer interface to the company's resources, driving high levels of customer satisfaction and loyalty.
• Develop strong, strategic relationships with customers to identify and leverage their business goals, growth strategies and profit drivers, and deliver the appropriate business value proposition sales solution strategy.
• Provide leadership and guidance in critical customer planning and engagement.
• Perform critical customer analysis to identify and leverage the partner's marketing programs to achieve growth in the customer's solutions capability.
• Engage customers in joint planning that integrates the company's services, programs and supplier partnerships, securing customer commitment to comprehensive investment strategies.
• Conduct regular business reviews with assigned accounts to track progress toward revenue and growth goals, and own execution of the business plan.
• Maintain and monitor pipeline and metrics for assigned customers, perform analysis and identify improvement opportunities.
• Support supplier strategies by aligning solutions with customers to maximize profitable growth and customer expansion.
• Prioritize customers and opportunities with the greatest potential for success.
• Closely manage profitability by minimizing profit leaks and maximizing gross profit.
• Perform other duties as assigned.
• Lead sales teams on negotiations to identify, pursue or manage accounts and opportunities with extremely large size, strategic importance or risk of loss.
• Serve as consultant to management and/or internal/external spokesperson on major initiatives related to policies, plans and long-range objectives.

What you'll need

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
• Minimum 8+ years of experience.
• Deep understanding of business, financials, products/services, the market, or the needs and challenges of assigned accounts.
• Depth and/or breadth of sales expertise within a specialized product, service or account type.
• Deep understanding of the full range of offerings the organization and its competitors sell and that assigned customers buy.
• Recognized as a technical expert by colleagues and customers in one or several product/service areas.
• Sophisticated analytical thought to exercise judgement and identify innovative sales solutions.

Details

• Location: Chennai, India.