Account Manager III

Overview

Field sales role focused on customers to achieve revenue and margin goals in assigned accounts, identifying customer needs and applying the company's value proposition to drive sales growth and profitability.

What you'll do

• Serve as the primary point of contact for the customer interface to the company's resources, driving high levels of customer satisfaction and loyalty.
• Develop strong, strategic relationships with customers to identify and leverage their business goals, growth strategies and profit drivers.
• Provide leadership and guidance in critical customer planning and engagement.
• Perform critical customer analysis to identify and leverage partner marketing programs for growth in the customer's solutions capability.
• Engage customers in joint planning that integrates the company's services, programs and supplier partnerships.
• Conduct regular business reviews with assigned accounts to track progress toward revenue and growth goals and own execution of the business plan.
• Maintain and monitor pipeline and metrics for assigned customers, perform analysis and identify improvement opportunities.
• Support supplier strategies by aligning solutions with customers to maximize profitable growth and customer expansion.
• Prioritize customers and opportunities with the greatest potential for success.
• Closely manage profitability by minimizing profit leaks and maximizing gross profit.
• Perform other duties as assigned.

What you'll need

• Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts.
• Understanding of emerging market trends and interdependencies impacting customers.
• Developed sales expertise across a defined portfolio of products/services/accounts.
• Minimum of 5+ years of experience, typically with a bachelor's degree or equivalent.
• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Details

• Location: New Delhi, India.
• Works independently or may lead teams to pursue or manage accounts/opportunities with large size, strategic importance or risk of loss.
• Has direct contact with clients and decision makers; participates in team sales for major accounts.
• Leads negotiations on medium-sized, complex accounts; plans own territory or account approach within broad guidelines and policies.