Service Sales Specialist

Overview

Drive service sales processes and secure profitable service sales within the designated area, with a focus on Installed Base (IB) penetration across ABB's full Service product portfolio. The role contributes to the Electrification business in the Service division at Bhubaneswar, India.

What you'll do

• Penetrate the Installed Base and promote upgrades, retrofits and value-add solutions to customers and ABB.
• Understand the channel strategy, establish related prices, and prepare, review and propose recovery plans for sales plans when needed.
• Generate service sales leads and develop new market opportunities using market trend information and by identifying and exploring potential new service portfolios.
• Act as marketer and salesperson for ABB's service products and solutions during campaigns, trade fairs, exhibitions, conferences and customer meetings.
• Build long-term customer relationships and ensure immediate response to specific customer needs and issues.

What you'll need

• Degree in Electrical Engineering (full-time).
• Minimum 5 to 8 years of experience in Service Sales, AMC, and Advisory Service for MV and LV Switchgear products.
• Experience selling service portfolios such as spare parts, annual maintenance contracts, retrofit and upgrades, and preventive maintenance.
• Good communication and customer relationship management skills.

Nice to have

• Customer handling experience in Odisha across Metal, Cement, Oil & Gas, Power, Mining, and Channel Sales segments.

Details

• Location: Bhubaneswar, Odisha, India.
• Work mode: On-site.
• Reports to: Service Sales Manager.