Accounts Payable Associate

Overview

Accounts Payable Associate in ERM's Global Delivery Centre, processing vendor invoices and employee expenses accurately and compliantly to support global finance operations.

What you'll do

• Process and validate vendor invoices and employee expense claims accurately and in accordance with company policies and approval requirements.
• Monitor invoice and expense approval workflows, following up on outstanding approvals to support timely payment processing.
• Investigate and resolve invoice discrepancies, payment issues, coding errors, and expense policy exceptions.
• Support payment runs, vendor statement reconciliations, and resolution of aged or outstanding balances.
• Maintain accurate financial records and documentation to support audits, compliance requirements, and internal control standards.
• Respond to vendor and employee inquiries regarding payments, reimbursements, and accounts payable processes.
• Prepare operational reports and metrics related to accounts payable performance, approval aging, and compliance.
• Participate in system implementations, testing activities, process improvement initiatives, and automation projects to enhance AP efficiency and effectiveness.
• Collaborate with Finance and cross-functional teams on continuous improvement and broader accounting operations activities.

What you'll need

• 5+ years of experience in Accounts Payable, Expense Management, Accounting Operations, or a related finance function.
• Proven ability to process high volumes of vendor invoices and employee expense claims while maintaining accuracy and compliance.
• Strong understanding of accounts payable principles, invoice approval workflows, expense policies, and financial controls.
• Experience working with ERP platforms and procure-to-pay (P2P) systems in a global or multi-entity environment.
• Strong analytical and problem-solving skills with the ability to investigate discrepancies and resolve exceptions independently.
• Excellent communication and stakeholder management skills when partnering with employees, vendors, and internal teams.
• Advanced proficiency in Microsoft Excel, including reconciliations, reporting, and data analysis.
• Ability to manage competing priorities, meet deadlines, and adapt to evolving systems, processes, and business requirements.

Nice to have

• Experience with BST, Microsoft Dynamics, Tipalti, Rydoo, or similar AP and expense management platforms.
• Experience working within a global shared services or global delivery environment.
• Exposure to finance transformation, process improvement, or system implementation projects.
• Familiarity with automation, AI-enabled finance tools, or workflow optimization initiatives.
• Professional qualifications or certifications in Finance, Accounting, or Business Administration.

Details

• Location: New Delhi, India (Global Delivery Centre, Gurugram).
• Shift work may be required depending on the role; reliance on shifts is expected to reduce as automation increases.