Advisory Software Engineer

Overview

Join Pitney Bowes as an Advisory Software Engineer serving as a Windows System Administrator within a corporate IT operations organization. Support enterprise Wintel, VMware, HCI and cloud environments, maintaining reliable, secure, available and well-documented systems.

What you'll do

• Maintain and update VMware environments in line with standards.
• Support operational demand in a cost-effective manner.
• Assist project delivery.
• Provide reports and metrics for operations analysis and capacity planning.
• Administer VMware ESX/ESXi 5.5, 6.0, 6.5, 7.0 and 8.0 environments using vSphere.
• Implement, administer and document VMware and HCI technologies.
• Support VMware capabilities including vMotion, HA, DRS, HCI/VCF, vSAN, affinity rules, vCenter, storage migrations and P2V migrations.
• Provide 24x7 operational support for incidents and work requests across multiple data centers and VMware ESX/Nutanix environments.
• Optimize VMware environments for SAN storage, thin provisioning, resource pools, host profiles and EMC plug-ins.
• Work with enterprise network and storage technologies, including FC SAN, iSCSI and 10Gb networks.
• Create, migrate, clone, back up, recover and troubleshoot virtual machines.
• Perform system maintenance, patching, upgrades, health checks, performance tuning and troubleshooting.
• Create and maintain accurate, high-quality technical documentation.
• Manage templates, VM deployments, configurations, ESX host LUN assignments and Virtual Center database administration.
• Diagnose and troubleshoot ESX server environments, including snapshot creation and recovery.
• Apply ITIL practices for incident, problem and change-related activities.
• Manage Active Directory environments, including user accounts, groups, permissions, security policies and access audits.
• Collaborate with IT teams to integrate Active Directory with other systems and applications.

What you'll need

• 6-8 years of experience.
• Any undergraduate degree in any specialization.
• Strong hands-on experience in Wintel administration.
• Practical knowledge of VMware, HCI and enterprise infrastructure operations.
• VMware and Windows Server Administration.
• VMware Administration at L2/L3 level.
• Excellent written and verbal English skills.
• Ability to collaborate effectively with cross-functional teams.
• Willingness to learn and adopt new technologies.
• Commitment to quality, ownership and continuous improvement.

Nice to have

• Experience with HP/Dell server hardware.
• Working knowledge of VMC on AWS and Nutanix environments.
• Knowledge of VMware Site Recovery Manager and replication.
• Understanding of AD service concepts, configuration, management, monitoring and reporting.
• Ability to work with project teams to build new application environments while maintaining security and system standards.
• Experience in incident management, system failure analysis, recovery and environment stability.
• Problem management skills, including root-cause analysis, solution development and issue resolution.
• PrinterLogic administration, print issue troubleshooting, user training and print usage analysis.
• Scripting skills, including PowerShell and VSHELL, for automation tasks.
• Remote Desktop Services administration, configuration, security and end-user support.
• Experience with cloud services such as AWS and Microsoft Azure.
• Knowledge of monitoring and observability tools such as SolarWinds, Splunk and vROps.
• Experience with Snowflake Administration or other cloud-based platforms.
• VMware certification.
• AWS certification.
• Azure certification.

Details

• Location: Pune, India.
• Rotational shifts are required.
• 24x7 operational support is required for incidents and work requests.
• Weekend on-call support is expected approximately once per month.
• Public holiday on-call support is rotational.