Advisory Solutions Architect, MSP (New Product Intro)

Overview

A founding role in Rubrik's MSP Solution Architecture team to design, package and enable new managed service offerings built on Rubrik's data protection, cyber resilience and recovery portfolio, and turn them into repeatable programs that MSPs, MSSPs and cloud providers can adopt at scale.

What you'll do

• Define and prioritize new service offerings (managed backup, DRaaS, cyber recovery, SaaS backup, ransomware readiness) with Product Management and translate roadmaps into service blueprints and scalable reference architectures covering SLAs, tiers, security, compliance and sovereignty.
• Own and run a repeatable partner service co-creation workshop program, from joint scoping through launch, owning post-workshop outcomes and tracking partner satisfaction and conversion to launched services.
• Build and maintain a service adoption tracker with analytics on partner adoption, workshop-to-launch conversion and service results, and continuously improve the program with new templates, feedback surveys and facilitation tooling, in partnership with Sales and Product leadership.
• Enhance partner planning tools with standard sizing guidelines, configuration patterns and partner business-case templates (financial, ROI/TCO, pricing) that turn a design into a priced service.
• Support strategic opportunities that depend on new services: discovery, requirements capture (RPO/RTO, sovereignty, compliance) and high-level solution design.
• Lead hands-on workshops and demos to validate architectures against partner and customer environments.
• Maintain a trusted cadence with strategic MSP partners, track commitments to closure, and keep engagement activity visible to leadership.
• Create delivery playbooks, runbooks, service descriptions, onboarding methodologies, training assets and webinars so partner delivery is high-quality and repeatable.
• Represent MSP readiness in NPI launches and own roadmap visibility for partners and the SA team, ensuring partners and the field are ready to sell and operate new capabilities at launch.
• Continuously improve the Claude skill that turns the product roadmap into tailored feature adoption recommendations for MSP partner account teams, refining it every release cycle based on partner feedback and adoption results.
• Own the MSP content strategy and thought leadership (blogs, webinars, newsletter, partner portal, video) and run recurring programs on a dependable cadence with clear KPIs.
• Build and maintain a library of Claude skills and rapid prototypes for MSP work, such as partner prep, partner collateral, roadmap summaries, and sizing and pricing calculators, connected to enterprise systems and run on a schedule.
• Make AI output trustworthy and scalable: use grounding and review gates so content is safe for partners, follow AI governance and data-handling rules, and teach the team through live builds.

What you'll need

• 10+ years as a Solutions Architect, Services Architect or Senior Consultant in data protection, storage or cloud infrastructure vendors, MSPs or integrators.
• Deep experience designing complex backup, recovery and cyber resilience solutions, with strong virtualization and hyperscaler (AWS, Azure, GCP) background.
• Rubrik platform depth is expected, or achievable through certification within 90 days.
• Proven track record creating standardized managed services (SLAs, catalogs, runbooks), with at least one taken from design through launch and adoption.
• Solid grasp of backup security and compliance principles.
• Excellent communication from C-suite to individual contributors, with strong workshop facilitation, whiteboarding and writing skills.
• Excellent hands-on Claude, Claude Code and Cowork experience, with a track record of turning work into repeatable assets (skills, automations and tools others on the team use).

Nice to have

• Background as a solutions architect at an MSP or MSSP, or at a data protection and cyber resilience vendor that serves them, with deep knowledge of cyber resilience service offerings.
• Technical architecture role at a service provider, with end-to-end experience of how services are defined, built, operated and managed (strongly preferred).
• Hands-on infrastructure operations (storage, networking, identity), ITSM and SIEM/SOAR familiarity, and ransomware recovery and cyber-resilient architecture experience.
• Relevant certifications: data protection vendor, cloud architect, security (CISSP, CISM, CCSK).

Details

• Location: Remote, United States.
• Travel expectations are high, including regular partner workshops, customer meetings and company events.
• Reports to the Global Director, MSP Solution Architects; highly partner-facing.
• Eligible for commissions under the Company's written Incentive Compensation Plan, plus equity and benefits.
• Base pay range: $167,000 to $203,000 USD (US locations, including SF Bay Area, DC Metro, NYC, Seattle and all other US offices/remote).