Overview
Associate role within PwC's Acceleration Center India supporting Salesforce application development, configuration, data support and issue resolution within managed services for clients in the Advisory practice.
What you'll do
- Execute Salesforce configuration and custom development tasks within managed service delivery engagements
- Support application lifecycle activities across build, enhancement, integration and maintenance workstreams
- Review client data, identify quality issues, and perform enrichment and processing activities
- Monitor quality control procedures, document findings, and raise issues for timely resolution
- Handle service requests, queries and escalations tied to Salesforce-supported business processes
- Apply process documentation, delivery standards and service management practices to day-to-day work
- Track corrective actions and follow up on open items to support smooth service delivery
- Learn new tools, technical methods and client processes while contributing reliable work across assignments
What you'll need
- At least a Bachelor's degree
- Oral and written proficiency in English
- Good hands-on Salesforce Configuration and Customization (LWC / Apex / Test Classes)
- Implementation experience using Sales/Service Cloud/Consumer Goods Cloud
- Good hands-on experience and understanding of Consumer Goods Cloud
- Good understanding of API-led architecture
Nice to have
- Salesforce configuration or custom development experience in client service settings
- Consumer Goods Cloud Retail Execution experience
Details
- Location: Bangalore (SDC) - DLF Cyber City - Gurugram
Read the full description and apply on the company’s own careers page.