AI Program Lead-Legal OMAI Transformation-Vice President

Overview

Lead the Legal COO AI implementation priorities under the OMAI (Operating Model & AI) initiative, chairing strategic forums and overseeing end-to-end delivery of Citi's in-house Generative AI and Agentic AI solutions, with governance, risk management and adoption frameworks.

What you'll do

• Chair, facilitate and steer high-level discussions with senior Legal executives, Business representatives and Technology leaders to drive consensus on AI priorities, roadmaps and delivery milestones.
• Champion the Legal COO Operating Model & AI (OMAI) roadmap, ensuring AI programs align with enterprise strategy, legal operational excellence and regulatory mandates.
• Translate complex legal processes, compliance obligations and business challenges into actionable AI transformation roadmaps and technical deliverables.
• Lead the program lifecycle for designing, developing and deploying proprietary Agentic AI systems, Generative AI applications and RAG frameworks for legal workflows such as contract analysis, legal research, matter management and spend optimization.
• Collaborate with Analytics/AI Engineering teams using architectures such as LangGraph, LangChain, multi-agent orchestration, memory management and feedback loops.
• Establish and track program plans, milestones, resource allocation and KPIs to measure business impact and ROI.
• Drive governance and control standards across in-house Agentic builds, addressing hallucination control, output validation, model monitoring and data lineage.
• Ensure AI implementations adhere to Citi's Data Governance, Model Risk Management, Cybersecurity, Intellectual Property and Data Privacy policies.
• Lead regulatory and compliance alignment, embedding auditability, responsible AI principles and risk frameworks into every stage of the AI lifecycle.
• Maintain RAID logs, proactively resolve roadblocks and escalate critical items to senior governance committees.
• Direct business analysis workstreams with Legal SMEs to develop BRDs, functional specifications and As-Is vs. To-Be workflow architectures.
• Design and execute change management, communication and user enablement strategies to drive adoption of AI tools across global legal teams.
• Conduct post-implementation reviews, monitor user feedback and iterate on deployed AI capabilities.
• Coordinate between internal Tech/Data platforms and external AI vendors to guarantee delivery quality and system interoperability.
• Foster a culture of technical innovation, transparency and high performance within cross-functional matrix teams across global geographies.

What you'll need

• Total experience of 12–15+ years of progressive experience in program management, business analytics, management consulting or digital transformation within global financial institutions or matrixed corporate environments.
• Minimum 3+ years leading or delivering transformation initiatives leveraging Generative AI, Agentic AI, RAG frameworks or advanced machine learning.
• Demonstrated success aligning disparate stakeholders across Business, Analytics, Operations and Technology toward common execution goals.
• Deep understanding of financial services operations, corporate legal operations, regulatory remediation, or risk and control frameworks.
• Exceptional communication, negotiation and diplomacy skills; proven ability to chair executive forums, influence senior management and arbitrate complex technical and business decisions.
• Ability to articulate a compelling vision for AI-driven operational change and inspire organizational adoption of emerging technologies.
• Deep familiarity with project governance standards (Agile, Waterfall, Hybrid), RAID management, change management methodologies and operational risk controls.
• Bachelor's degree in STEM (Computer Science, Engineering, AI/Data Science), Business, Law or a related quantitative field.

Nice to have

• Master's degree (MBA, MS, or advanced degree in Law/Tech).

Details

• Location: Gurugram (Gurgaon), India.
• Reports to a Senior Vice President (SVP).
• Full-time employment; corporate level Vice President (C13).