Overview
Senior telecom vendor management role strengthening technology vendor governance across telco products, services, and operations, with AI-led automation and analytics enabled across the vendor lifecycle.
What you'll do
- Own end-to-end technology vendor lifecycle governance, including onboarding, contract execution, SLA/KPI performance, renewals, risk controls, and exit management.
- Manage strategic relationships with telecom vendors, OEMs, managed service providers, network suppliers, and internal business stakeholders.
- Drive vendor performance governance through scorecards, service reviews, escalation management, corrective action plans, and executive reporting.
- Partner with Procurement, Finance, Product, Operations, P2P, Revenue Assurance, and Billing teams to align commercial, operational, and financial outcomes.
- Support contract compliance, pricing reviews, renewal strategy, commercial governance, cost optimization, and vendor consolidation initiatives.
- Identify vendor risks, service gaps, billing issues, dependency failures, and process inefficiencies; drive structured resolution and control improvements.
- Enable AI-led workflow automation, GenAI-assisted reporting, predictive analytics, anomaly detection, exception management, decision intelligence, and intelligent governance dashboards.
- Own transformation roadmaps, governance forums, milestone tracking, automation adoption, and leadership-level reporting for vendor management initiatives.
What you'll need
- 12–14+ years of experience in technology vendor management, supplier governance, telecom operations, procurement, commercial management, or transformation programs.
- Strong telecom background with exposure to telco products, network services, managed services, OEM/vendor ecosystems, billing, P2P, and service delivery models.
- Prior experience as a Senior Vendor Manager, Vendor Governance Lead, Supplier Relationship Manager, Technology Vendor Manager, or similar role managing strategic telecom/technology vendors.
- MBA, MCA, B.Tech/BE, or equivalent qualification required.
- Strong understanding of contract lifecycle management, SLA governance, KPI scorecards, commercial reviews, vendor risk management, and service performance governance.
- Proven ability to manage senior stakeholders across Product, Finance, Procurement, Operations, Revenue Assurance, Billing, and external vendor organizations.
- Experience driving vendor cost optimization, renewal governance, commercial negotiation support, vendor consolidation, and process transformation.
- Strong communication, negotiation, analytical thinking, governance discipline, data interpretation, and executive reporting skills.
Nice to have
- Experience working with telecom OEMs, managed service providers, network suppliers, cloud providers, or large technology vendors.
- Exposure to AI-led automation, GenAI use cases, predictive analytics, anomaly detection, intelligent dashboards, workflow orchestration, process mining, governance reporting, and decision intelligence.
- Strong commercial acumen with ability to connect vendor performance, service delivery, billing outcomes, cost optimization, risk controls, and business value.
- Ability to operate in a matrixed environment and influence cross-functional stakeholders without direct authority.
- MBA preferred for commercial/vendor governance-focused roles.
Details
- Location: Gurgaon, India.
- Weekly hours: 40.
- Time type: Regular.
Read the full description and apply on the company’s own careers page.