AML/KYC MI & Technology Officer - Manager

Overview

Support the delivery of high-quality Management Information (MI), data analytics, technology enhancements, and reporting solutions across AML/KYC operations, partnering with Operations, Compliance, Risk, and Technology.

What you'll do

• Serve as a subject matter resource for AML/KYC and Sanctions MI, reporting, and supporting technologies.
• Develop, maintain, and enhance Power BI dashboards, operational reporting, and management information, ensuring accuracy, consistency, and usability.
• Produce and analyze KPIs, KRIs, operational metrics, trends, and risk indicators to support management oversight and decision-making.
• Perform data analysis across KYC onboarding, periodic reviews, sanctions and screening alerts, transaction monitoring, and quality assurance.
• Gather, assess, document, and translate business and reporting requirements into practical technology and MI solutions.
• Coordinate technology enhancements and change requests with application owners, Technology teams, Operations, and other relevant stakeholders.
• Support the implementation and testing of AML/KYC technology changes, including UAT, documentation, communication, training, and operational readiness.
• Manage periodic reporting, ad-hoc analysis, governance materials, presentations, and service-review reporting within agreed timelines.
• Prepare clear and concise PowerPoint presentations and management packs, translating complex information into actionable insights.
• Support senior management and governance forums by providing accurate data, commentary, trend analysis, and supporting information.
• Continuously improve reporting tools, dashboards, templates, procedures, data controls, and reporting standards.
• Identify opportunities for automation, digitization, standardization, and process efficiency across AML/KYC reporting and operations.
• Support regulatory examinations, internal and external audits, compliance reviews, and management reviews through timely MI and analytical support.
• Monitor data quality and identify gaps, inconsistencies, or control weaknesses, escalating issues appropriately.
• Ensure AML/KYC MI and reporting align with internal policies, regulatory requirements, governance standards, and audit expectations.
• Respond to reporting and technology-related queries from regional and global stakeholders.
• Support strategic AML/KYC initiatives and broader transformation projects.
• Provide guidance and knowledge-sharing to analysts and team members on MI, reporting tools, data quality, and reporting best practices.
• Demonstrate strong ownership, accountability, risk awareness, and a continuous-improvement mindset.
• Promote a culture of risk excellence, innovation, collaboration, and change.

What you'll need

• Strong working knowledge of AML/KYC, sanctions screening, financial crime controls, and associated operating processes.
• Strong Power BI capability, including dashboard development, data modelling, visualization, and DAX.
• Advanced Microsoft Excel skills, including PivotTables, formulas, dashboards, macros, and preferably VBA.
• Good understanding of KPIs, KRIs, management reporting, data analysis, and operational performance metrics.
• Experience preparing MI and analytical reporting for senior management, governance forums, Compliance, Risk, and other stakeholders.
• Strong analytical and problem-solving ability, with the capacity to interpret complex data and identify meaningful trends.
• Strong attention to detail, particularly around data accuracy, completeness, reconciliation, and controls.
• Ability to translate business requirements into clear reporting or technology requirements.
• Strong written and verbal communication skills, with the ability to explain complex information clearly.
• Strong stakeholder-management skills and the ability to work effectively across Operations, Compliance, Risk, and Technology.
• Ability to manage multiple priorities and deliver within tight timelines in a fast-paced, regulated environment.
• Ability to work independently and collaboratively within regional and global teams.
• Strong organizational, presentation, and documentation skills.
• Bachelor's degree or equivalent qualification.
• Approximately 5 to 8 years of relevant experience within AML/KYC, Financial Crime, Risk, Operations, MI, data analytics, or technology and change functions in financial services.
• Practical experience in AML/KYC reporting, data analysis, dashboard development, or technology and process improvement.
• Experience working in a regulated financial services environment.
• Demonstrated ability to manage competing priorities with a strong focus on execution, quality, and accountability.
• Strong collaboration, communication, presentation, and influencing skills.
• An innovative and intellectually curious mindset with a bias for action and continuous improvement.

Nice to have

• Experience with SharePoint, Tableau, Microsoft Access, Power Automate, or similar reporting and automation tools is advantageous.
• MBA or postgraduate qualification preferred.
• Exposure to KYC onboarding, periodic review, sanctions screening, transaction monitoring, or quality assurance is preferred.
• Experience coordinating with global stakeholders and cross-functional teams.
• Microsoft Certified: Power BI Data Analyst Associate (PL-300).
• Experience with Power Automate, Power Apps, SQL, Tableau, or similar data and automation tools.
• AML/KYC or Financial Crime certification, such as CAMS, is advantageous.

Details

• Location: Bangalore, India.