Overview
Alert review and investigations analyst within Tide's Ongoing Monitoring team (first line of defence), monitoring SME member activity to prevent, detect and report financial crime. Six-month contract.
What you'll do
- Monitor and investigate alerts generated by automated transaction monitoring and sanctions screening systems.
- Conduct comprehensive, risk-based reviews of customer accounts and transaction histories to identify suspicious patterns or activities that deviate from a customer's normal behavior.
- Synthesize information from customer profiles (KYC/CDD), public records, adverse media and internal data.
- Assess transactional activity in the context of financial crime typologies across a variety of payment types and financial products.
- Draft a concise, yet comprehensive report on findings before discounting an alert or reporting suspicious activity.
- Contact members via email, chat or phone to seek additional contextual information without tipping off.
- Contact representatives of partner banks via email where a financial crime investigation is required.
- Draft and present detailed, well-reasoned SAR recommendations to experts responsible for filing SARs with regulatory authorities.
- Construct a clear, concise and defensible narrative outlining the suspicious activity, the investigative steps taken and the rationale for the recommendation.
- Ensure all supporting documentation and evidence is accurately compiled and included in the case file for audit purposes.
- Analyze potential sanctions hits against international lists (e.g., OFAC, EU, UN, HMT) for cross-border payments, applying a risk-based approach to separate true matches from false positives.
- Escalate confirmed sanctions hits to management immediately for asset blocking or reporting.
- Gain in-depth understanding of the technology and tools used in alert review and analysis, and proactively call out efficiencies in tools and processes.
- Manage your own caseload to meet performance targets (productivity, quality and customer experience).
- Participate in internal and external training on fraud detection and prevention and other day-to-day subjects.
- Treat Tide members fairly by taking responsibility to ensure their needs are met.
- Make recommendations for process improvements to prevent future occurrences of fraud.
- Establish good relationships with departments across the organisation to ensure operational synergy.
What you'll need
- 2 to 4+ years of experience in a transaction monitoring or financial crime risk related role in financial services.
- Good understanding of financial crime typologies including money laundering, terrorist financing, fraud, sanctions evasion, bribery, tax evasion and suspicious activity reporting.
- Understanding of financial crime in a global financial set-up, with specific focus on UK and Europe geography.
- Ability to use expert judgement to recommend whether a case warrants filing of a Suspicious Activity Report (SAR).
- Keen eye for process improvements, looking at how to work leaner and more robustly.
- Analytical mind, able to digest large data sets and spot patterns and trends with ease.
- Exceptional written and verbal communication skills, able to communicate with members (including by telephone), internal stakeholders and regulatory bodies if required.
- C1/C2 level of spoken and written English.
Details
- Location: Hyderabad, India.
- Employment: six-month contract.
- Five working days with two days off, not necessarily weekends; open to flexible shift timings and patterns.
Read the full description and apply on the company’s own careers page.