Analyst- HR Operations : Job Data Change : 1 Year Contract to Hire

Overview

Analyst role in HR Shared Services at AtkinsRéalis, providing proactive HR support to employees and managers across Asia Pacific from the People Hub in Bangalore. This is a 1 year contract with a view to hire.

What you'll do

• Manage the employee life cycle and a variety of HR processes in accordance with regional policies and procedural guidelines of Middle East.
• Demonstrate good proficiency in HR processes and standard operating procedures.
• Manage and coordinate queries on the case management tool.
• Produce standard correspondence to employees and external parties.
• Liaise with employees, line managers and other HR colleagues.
• Work closely with the HR Community and COEs.
• Proactively contribute to improvements within the department.
• Support the People's Hub team with ad-hoc projects.
• Audit and quality check team members' cases.
• Manage escalations, perform root cause analysis and provide it to the Team Lead/Line Manager.
• Process complex cases and transactions and act as back up for the team.
• Perform any other duties as requested by the HR Team Leader.

What you'll need

• Graduate or Postgraduate.
• Minimum 2 to 5 years of experience in HR shared services or similar environment.
• Fluent English with excellent verbal and written communication skills.
• Good IT skills, particularly MS Word, Excel and Outlook.
• Strong administrative ability, managing a complex and varied workload.
• Flexibility to work in rotational shifts.
• Understands the importance of accuracy and has high attention to detail.
• Driven, highly organized, able to identify and focus on priorities and deliver to deadline.
• Resilient, able to work under pressure without showing frustration.
• Customer focused, passionate about meeting the requirements of internal and external stakeholders.
• Strong interpersonal skills and ability to build effective relationships with stakeholders at all levels.
• Confident, diplomatic and tactful.
• Proactive, works effectively on own initiative with little guidance.
• Demonstrates high levels of confidentiality.
• Able to work with high levels of autonomy and as part of a team.

Nice to have

• Experience, preferably in an HR Shared Services function supporting UK, Middle East and Africa, US, Canada or Asia Pacific.
• Experience and knowledge of Workday and ServiceNow applications (preference will be given).
• Previous experience in a front facing customer service role and/or project experience.
• Potential to develop as the team grows.

Details

• Location: AtkinsRéalis Corporate Office, Bangalore.
• Employment type: Contractual (Fixed Term), 1 year contract to hire.
• Rotational shifts.