Analyst Information Technology - (VMware , Azure/AWS, OCP)

Overview

Systems Analyst role supporting and maintaining enterprise VMware, Windows and Linux infrastructure within established change and incident management processes.

What you'll do

• Administer VMware vSphere environments, including vCenter, ESXi hosts, clusters, datastores and virtual machines.
• Perform daily infrastructure health checks, monitor performance and capacity, and resolve alerts and tickets in ServiceNow.
• Handle VM lifecycle tasks: provisioning, cloning, templates, snapshots, migrations, resource changes and decommissioning.
• Troubleshoot common issues across ESXi hosts, HA/DRS clusters, vSphere networking (vSwitch/vDS, VLANs) and storage (SAN/NAS).
• Carry out ESXi and vCenter patching, upgrades, firmware updates and certificate renewals under senior guidance.
• Support Windows and Linux server administration, including builds, patching and basic performance troubleshooting.
• Write and maintain PowerCLI/PowerShell scripts to automate routine tasks such as health checks, inventory and reporting.
• Support vulnerability remediation and compliance activities for the virtual infrastructure.
• Support Cisco UCS / Intersight hardware operations and lifecycle activities.
• Create and update documentation, including SOPs, runbooks and knowledge base articles.
• Participate in the on-call rotation and occasional after-hours maintenance windows.
• Collaborate with storage, networking, security and application teams to deliver reliable services to end users.

What you'll need

• 3–5 years (approximately 4 years) of experience in infrastructure or systems administration.
• Hands-on experience with VMware vSphere (vCenter, ESXi, HA, DRS and vMotion).
• PowerCLI and/or PowerShell scripting for automation and reporting.
• Windows Server and Linux (RHEL or similar) administration.
• Understanding of networking fundamentals (VLANs, Layer 2/3, server NIC configuration).
• Understanding of storage fundamentals (SAN, NAS, RAID, datastores).
• Experience with ServiceNow or a similar ITSM tool, and working knowledge of ITIL incident, change and problem processes.
• Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience.

Nice to have

• VMware Aria Automation (vRA) and VMware Aria Operations (vROps).
• Cisco UCS Manager and Cisco Intersight.
• Exposure to configuration management or IaC tools such as Ansible or Terraform.
• Exposure to public cloud (AWS or Azure) or container platforms (Kubernetes / OpenShift).
• Backup and disaster recovery concepts for virtual environments.
• Certifications such as VMware VCP-DCV or ITIL Foundation.

Details

• Location: Pune, India.
• Employment type: Full-time.
• Department: IT Infrastructure Operations; reports to Infrastructure Operations Manager.
• Participation in an on-call rotation and occasional after-hours maintenance windows.