Analyst Service Business operations

Overview

Analyst, Service Business Operations (APAC Services) supports operational effectiveness across the APAC Services organization through coordination of administrative processes, communications, reporting and employee engagement activities.

What you'll do

• Manage day-to-day administrative processes and complete prioritized projects within defined deadlines.
• Coordinate executive calendar activities, including scheduling, planning and travel arrangements.
• Organize off-sites, all-hands meetings and internal events, and coordinate logistics for global and regional visitors.
• Create and maintain communications and presentation content for All Hands meetings, QBRs and related business activities.
• Track key metrics, collate data and compile reporting summaries.
• Drive operational processes related to regional governance, process improvement and automation initiatives.
• Collaborate across cross-functional and global teams to enable organizational development and employee engagement activities.

What you'll need

• 5+ years' experience supporting teams in a fast-paced environment, preferably at a senior level and/or within a technology company.
• Excellent verbal and written communication skills in English.
• Ability to develop and maintain effective working relationships across teams.
• Application of team-based collaboration and interpersonal skills.
• Ability to meet deadlines through prioritization and organizational management.
• Utilization of Microsoft Office applications.

Nice to have

• Application of SharePoint and Power BI.
• International business exposure.