API Integration & Technical Support Engineer

Overview

Implement, maintain and support system integrations, with a focus on REST API development, data integration, troubleshooting and production support.

What you'll do

• Design, develop and implement REST API integrations between different systems.
• Configure and manage API connectivity, authentication and authorization.
• Perform data mapping, transformation and validation.
• Conduct API testing using tools such as Postman or similar platforms.
• Troubleshoot integration issues, API failures and data mismatches.
• Monitor API performance, logs and integration activities.
• Coordinate with internal teams, clients and external service providers.
• Support system deployment, testing and production go-live activities.
• Prepare technical documentation and implementation reports.
• Provide ongoing technical and production support.

What you'll need

• Good knowledge of REST APIs, JSON, XML, HTTP and HTTPS.
• Experience with API integration and system-to-system communication.
• Knowledge of API authentication methods and security practices.
• Hands-on experience with Postman or similar API testing tools.
• Basic knowledge of SQL and database concepts.
• Understanding of data mapping, validation and error handling.
• Knowledge of troubleshooting, logging and monitoring.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related field.
• Strong analytical and problem-solving skills.
• Good communication and coordination skills.
• Ability to work independently and within a team.
• Strong documentation and troubleshooting capabilities.

Nice to have

• Experience with API Gateways or middleware platforms.
• Experience in enterprise application integration.
• Knowledge of cloud-based or on-premises integrations.
• Experience supporting production environments.

Details

• Employment type: Full-Time.
• Location: India.