Overview
Provide technical application support for Kollmorgen motion-control products, supporting the sales team and customers from pre-sales through to project execution in the factory-automation market.
What you'll do
- Provide technical and application support to customers through demonstrations and technical Q&A in the machinery market using motion-control systems and components.
- Develop applications and execute customer projects at customer sites.
- Interpret customer needs and support customers in defining technical and commercial requirements.
- Provide technical documentation or product specifications when needed.
- Coordinate activities, including training and customer visits, in partnership with Field Sales.
- Communicate professionally by telephone, email, letters, and in person.
- Assist in developing standard policies and procedures to support continuous improvement initiatives and metrics.
- Program, emulate, simulate, debug, and start up application systems according to requirements specifications.
- Deliver internal and external training.
- Provide internal technical support.
- Document application projects.
- Plan application projects, assignments, and tasks.
- Create application notes and success stories.
- Travel as required; extensive travel may be required, up to 60% of the time in some cases.
- Learn and apply Regal Rexnord Business System tools to drive overall improvement.
What you'll need
- Engineering degree or diploma, preferably in mechatronics, electronics, drive technology, power electronics, automation, or a related field.
- 8–10 years of experience in application development in factory automation, specifically motion-control systems involving servo motors, servo drives, and motion controllers.
- Strong technical knowledge with the ability to learn and understand product features and functions.
- Strong customer service skills, including the ability to probe deeper to fully understand customer needs.
- Ability to work cross-functionally to meet customer needs.
- Strong attention to detail and ability to manage to a schedule.
- Good knowledge and understanding of OEM and distributor applications, with strong technical know-how in motion-control applications and fieldbus systems, including EtherCAT, Profibus, Profinet, CANopen, Sercos, and Modbus.
- Experience handling and configuring motion controllers and PLCs in a factory-automation environment.
- High level of energy; dynamic and self-driven.
- Positive attitude; confident, enthusiastic, and motivational.
- Ability to take initiative and deliver results.
- Excellent interpersonal skills and ability to foster teamwork.
- Ability to cope with pressure and flexibility for frequent travel.
- Resourceful and able to operate with limited support when needed.
- Strong oral and written communication skills in English, including group-presentation skills.
- Confidence-inspiring personality and fluency in English.
Details
- Fully onsite role at the designated Regal Rexnord office.
- Extensive travel may be required, up to 60% of the time in some cases.
Read the full description and apply on the company’s own careers page.