Application Support Engineer

Overview

Act as a software detective, providing a dynamic service that identifies and solves issues within multiple components of critical business systems.

What you'll do

• Perform independently and become a subject matter expert (SME).
• Actively participate and contribute in team discussions.
• Contribute in providing solutions to work-related problems.
• Collaborate with cross-functional teams to ensure seamless integration and operation of business systems.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their professional growth.

What you'll need

• Minimum 3 years of experience in Network Infrastructures.
• 15 years full-time education.
• Proficiency in Network Infrastructures.
• Strong knowledge of network protocols, architecture, and troubleshooting techniques.
• Experience with monitoring and diagnostic tools to analyze network performance and issues.
• Ability to manage and support complex network environments, ensuring high availability.
• Familiarity with security principles related to network infrastructure and data protection.
• Skilled in collaborating with software and hardware teams to resolve infrastructure-related challenges.

Details

• Based at the Bengaluru office.