Application Support Engineer

Overview

Application Support Engineer role acting as a software detective to identify and solve issues within multiple components of critical business systems.

What you'll do

• Perform independently and become a subject matter expert (SME).
• Actively participate and contribute in team discussions.
• Contribute in providing solutions to work-related problems.
• Collaborate with cross-functional teams to enhance system stability and efficiency.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the development and implementation of process improvements to prevent recurring issues.

What you'll need

• Minimum 2 years of experience in Enterprise Network Operations.
• Proficiency in Enterprise Network Operations.
• Strong knowledge of network infrastructure components and protocols.
• Experience in monitoring and managing enterprise-level network environments.
• Ability to analyze and troubleshoot complex network issues effectively.
• Familiarity with incident management and problem resolution methodologies.
• Excellent communication skills to coordinate with technical and non-technical teams.
• 15 years full time education.

Details

• Based at the Bengaluru office.