Application Support Engineer

Overview

Application Support Engineer acting as a software detective to identify and resolve issues across multiple components of critical business systems.

What you'll do

• Act as a subject matter expert (SME), collaborating with and managing the team to perform.
• Take responsibility for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for the immediate team and across multiple teams.
• Coordinate with stakeholders to ensure support activities align with business objectives.
• Mentor junior team members to enhance their technical and problem-solving skills.
• Drive continuous improvement initiatives to optimize system performance and support processes.

What you'll need

• Must have: proficiency in Electronic Medical Records (EMR).
• Minimum 7.5 years of experience in Electronic Medical Records (EMR).
• 15 years of full-time education.
• Strong analytical skills to diagnose and troubleshoot complex software issues within healthcare systems.
• Ability to work with integration engines and manage data flow between disparate healthcare applications.
• Familiarity with healthcare data standards and protocols to ensure compliance and interoperability.
• Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders.

Nice to have

• Good to have: experience with CorePoint Interface engine.

Details

• Location: Mumbai office.