Application Support Engineer

Overview

Application Support Engineer acting as a software detective to provide a dynamic service identifying and solving issues within multiple components of critical business systems.

What you'll do

• Act as an SME, collaborate with and manage the team to perform.
• Take responsibility for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for the immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of support activities with business needs.
• Mentor junior team members to enhance their technical and problem-solving skills.
• Drive continuous improvement initiatives to optimize system performance and support processes.

What you'll need

• Minimum 5 years of experience in BlueYonder Warehouse Management.
• 15 years full time education.
• Must have: proficiency in BlueYonder Warehouse Management.
• Strong troubleshooting and analytical skills to diagnose and resolve complex software issues.
• Experience in managing and supporting enterprise-level warehouse management systems.
• Ability to work collaboratively with cross-functional teams to address system challenges.
• Excellent communication skills to effectively document issues and solutions.

Details

• Based at the Hyderabad office.