Overview
Drive end-to-end warehouse, inventory, transportation and 3PL operations across distribution centres, ensuring superior customer service, safety, compliance, inventory accuracy and cost optimization.
What you'll do
- Manage day-to-day warehouse operations across assigned DCs and CFA locations.
- Ensure adherence to SOPs, safety standards, quality requirements and statutory compliance.
- Drive warehouse productivity, space utilization, put-away efficiency, picking accuracy and dispatch performance.
- Ensure optimal utilization of warehouse infrastructure, automation, conveyors and MHE equipment.
- Lead warehouse audits and ensure closure of audit observations.
- Maintain high inventory accuracy through regular cycle counts and reconciliation.
- Monitor stock ageing, slow-moving inventory, damages and write-offs.
- Ensure FIFO/FEFO compliance across all product categories.
- Coordinate with Finance and Planning teams on inventory governance and stock adjustments.
- Manage secondary transportation operations to achieve service and cost targets.
- Ensure vehicle placement as per dispatch plans and business requirements.
- Monitor transporters' performance, vehicle turnaround time, detentions, POD compliance and freight efficiency.
- Drive network optimization and loadability improvement initiatives.
- Ensure timely dispatch of customer orders and STO movements.
- Deliver agreed service levels across GT, MT, QCom, E-commerce, CSD and Key Accounts.
- Coordinate with Customer Service, Planning, Sales and Finance teams to resolve execution challenges.
- Monitor fulfilment KPIs and implement corrective actions for service gaps.
- Support peak season planning and execution.
- Manage warehouse and transport service providers, including regular performance reviews and contractual compliance.
- Ensure SLA adherence and drive productivity and cost-saving initiatives through vendor collaboration.
- Deliver annual logistics cost targets and identify warehouse and freight optimization projects.
- Drive continuous improvement projects focused on productivity, automation, digitalization and process simplification.
- Monitor warehouse cost, freight cost, manpower productivity and overall cost-to-serve.
- Ensure compliance with EHS standards and company safety policies.
- Conduct safety reviews, risk assessments and incident investigations.
- Drive a Zero Harm culture across warehouse and transport operations.
- Ensure statutory compliance related to warehousing and transportation activities.
- Lead DC warehouse executives, warehouse supervisors, operational teams and outsourced manpower.
- Develop capability-building plans and training programs.
- Foster a culture of accountability, ownership, continuous improvement and operational discipline.
- Drive employee engagement and performance management initiatives.
- Support Digital DC initiatives and automation projects.
- Drive dashboard governance, KPI visibility and operational reviews.
- Lead process improvement projects to improve service, productivity and cost efficiency.
- Champion digital adoption and data-driven decision-making across operations.
What you'll need
- Graduate or postgraduate in supply chain, logistics, engineering, operations management or a related discipline.
- 5-8 years of experience in warehousing, logistics, distribution or supply chain operations.
- Hands-on experience managing warehouses, transportation, inventory and service providers.
- SAP / ERP knowledge.
- Advanced Excel and Power BI.
- Warehouse Management Systems (WMS) knowledge.
- Inventory management skills.
- Data analytics and dashboard reporting skills.
- Leadership competencies: customer focus, operational excellence, problem solving, stakeholder management, cost consciousness, team leadership, change management and a continuous improvement mindset.
Nice to have
- Experience in FMCG, consumer goods, retail or 3PL operations.
Details
- Location: Chennai/Bangalore.
Read the full description and apply on the company’s own careers page.